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No Connection in Win 7 with wireless adapter

Last response: in Wireless Networking
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March 21, 2012 4:19:34 AM

Please help I have a netgear wna1000m g54/n150 wireless usb adapter. and cannot get it to see my westel at&t network. Adapter is working right in control panel and i can connect to the internet via cat 5 connection but does not see the network with this adapter. Have troubleshoot with netgear and at&t tech's for hours no luck, changed out adapter to a belkin same problem got another gateway and still win7 will not work, something is blocking my connection and gateway checks out and adapter is installed and correct. Please help if you have any other info to pass on this is very tough and just got the dsl and have not been about to enjoy this desktop with wireless yet hp system bout 7yrs old and working good so any of you have some suggestions that would be beond the normal. One thing strange is the netgear wizard will not run when clicked on either so Please Help!!!
Thanks
March 21, 2012 4:44:52 AM

What security settings have you got in regards to the wireless access point? Have you employed the same protocol and passphrase with your wireless USB adapter?
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March 21, 2012 11:03:36 AM

Mixed WPA/WPA2 Yes same protocol passphrase
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March 21, 2012 8:08:35 PM

Can you output the 'ipconfig /all' here?
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March 22, 2012 4:32:22 AM

Thanks mike for you help, the problem is that the installed adapters see no network and the at&t gateway works and the adapter works. Some how there is something blocking the wireless adapters from seeing any networks and have tries 3 different brands with no luck and my laptop connects to the gateway and so does another XP computer with same adapter so this win 7 system networking is corrupt or something, maybe could reinstall win 7 networking drivers:
Here is the ipconfig info


Windows IP Configuration

Host Name . . . . . . . . . . . . : David-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-11-2F-B9-C9-A7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.85(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, March 21, 2012 5:22:07 PM
Lease Expires . . . . . . . . . . : Thursday, March 22, 2012 10:52:25 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
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March 22, 2012 8:02:14 AM

Okay thanks and no problem, can you enable the wireless adapter and run the same command and show me the output?
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March 22, 2012 12:37:52 PM

Here is what I get with the cable unplugged and trying to connect with wireless adapter but says not connected because it cant see any network and this has happened with 3 different devices its like windows blocks the wireless stuff, maybe a problem in the registry or something out of at least 8-10 tech support people from at&t spent at least 10 hrs on and off with them and 2 different gateways, to netgear, belkin, CNetUsa, nobody has seen thing before so not sure if wireless drivers in win 7 have become corrupt and just want work with any adapter or wireless stuff.

Windows IP Configuration

Host Name . . . . . . . . . . . . : David-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Belkin Wireless Adapter
Physical Address. . . . . . . . . : 08-86-3B-50-CE-87
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-11-2F-B9-C9-A7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
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March 22, 2012 8:48:27 PM

What does the device manager say about the wireless adapter? i.e. device state, driver details, etc
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March 22, 2012 8:58:31 PM

Device is working fine
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March 22, 2012 9:03:35 PM

What router/modem are you using?
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March 22, 2012 9:10:09 PM

At&t 7550 Versalink is what the webpage says but it says netgear on the side....you think i need to re-install some windows wi-fi programs i cant get sfc to run with out getting windows resources cannot complete so I am at a loss
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March 22, 2012 9:21:18 PM

What Netgear model is it (should say details underneath hopefully)?

I honestly still think its a simple setting somewhere, either on the router itself on your wireless network connection.

Have you tried temporarily using no encryption (open) and seeing if that works?
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March 22, 2012 9:25:52 PM

netgear g54/n150 wna 1000m-100ens.......no not sure how to do that open encryption
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March 22, 2012 9:33:13 PM

Can you go to a web browser and in the address field type in 192.168.1.254 (connected with your ethernet cable)? It should open a browser interface to the router. In there you should find a section for wireless settings or something similar where you can change the security options (I don't have that actual router). Try that and tell me what you see (before changing any settings).
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March 22, 2012 9:44:48 PM

disable, wep open or share, wpa-psk(tkip), wpa2-psk(aes), or mixed wpa/wpa2 and this is the one used now
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March 22, 2012 9:48:41 PM

Select disable (if that's the security settings). then disconnect your ethernet and go to the network -> network and sharing centre -> connect to a network -> select your network and follow the prompts to connect to your open network (that's for Vista - so it may be slightly different).
Report back to me about whether that is successful.
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March 22, 2012 10:42:48 PM

it did the same thing no network avaliable
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March 22, 2012 10:43:36 PM

Did it show up on a list of available networks to choose from (i.e. correct name, or Unnamed or not at all)?
In the router configuration, do you have MAC filtering enabled or disabled?
Can you confirm the wireless access point is still enabled?
What channel?
Have you tried another wireless card?
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March 22, 2012 11:38:00 PM

just says wireless connection :status not connected and no network seen
dont see anything on mac filtering
wireless is enabled
yes as in previous post have tried several others same problems
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March 23, 2012 1:21:30 AM

Am I right that you said earlier that you have another computer that can see the network over wireless?
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March 23, 2012 2:05:54 AM

yes it is a win xp box and a laptop xp also my smart phone wi-fi will connect too
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March 23, 2012 2:31:11 AM

Okay, in that case it is definitely something on your computer. Sorry to have led you round the garden path to get here but in my experience the problem is usually the simplest. Not in this case.
Your router seen by other devices. Your wireless NICs show correct functioning in Device Manager.
If your wireless NIC is not locked to an incorrect channel, the WAP is not disabling SSID broadcast (which should still show up as 'Unnamed ' WAP), you've tried to disable ethernet whilst enabling wireless NIC, then I'm starting to really wonder what it is.
No wonder tech support is unable to work it out. It's not the security settings if you can't even reach the network... um...
You've tried another USB connection?
You're not trying to transmit through several brick walls?
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March 23, 2012 2:35:30 AM

Maybe try booting into safe mode and running sfc?

Other than that I think my remote tech support skills are drained... :-( None-the-less this problem will be sorted.
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March 23, 2012 2:40:39 AM

thats what i have been trying to do and when run from windows prompt it says windows resources protection has stopped this running, so tried in in safe mode and same problem, so booted and tried it in repair computer advanced and says your computer has been marked to run but need to reboot in windows and still protection comes up so how can i get this fixed to try to restore corrupt wi-fi files with sfc if it will now run
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March 23, 2012 2:57:17 AM

What does the registry entry for 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramFilesDir' say exactly?
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March 23, 2012 3:00:06 AM

Oh and I assume you were running sfc from a 'sa' command prompt?
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March 23, 2012 3:55:29 AM

it says C:\Program Files
yes run from cmd prompt with admin rights
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March 23, 2012 4:04:19 AM

yes already did that in services and it was already set to manual
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March 23, 2012 4:51:16 AM

I feel like its staring me in the face with an obvious solution. However I'm out of ideas at the moment. Hopefully somebody else can chime in with an answer so we can both learn from this.
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March 23, 2012 5:22:56 AM

well this would benifit a lot of people because a lot of tech people that i have been on the phone with are stumped too and so it would be a good bit of info to know for microsoft to log in and at&t to have on hand so...
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March 24, 2012 2:31:14 AM

could you give me any help on getting wrp to stop stopping sfc from running
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March 24, 2012 4:03:47 AM

yes I have the cd but in safe mode, or restore reinstall w/o replacing win7 it will not work w/o saying windows has stopped because windows resources program has stopped...just like trying to find help extensively on the adapter, now same problem on getting the sfc to work, man this is so trying, but figure if sfc replaces and repairs might rebuild the wireless problem that seems to exist so any help with this would be great, i have tried lots of ways suggested on sites no repairs worked yet but lots of people have the same problems and lots end up reinstalling win 7 fresh
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March 24, 2012 4:21:39 AM

I guess you have to weigh it up. Do you spend weeks trying to fix this every other way, with no guarantees, or do you reinstall windows and hope that fixes the problem, with no guarantees? At least if you do a clean install of Windows and have the same problem, then its likely not Windows...That's troubleshooting in the extreme.
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March 24, 2012 4:23:51 AM

I also realise that I had misunderstood some of your OP, so my apologies for adding a few extra steps in there that turned out unnecessary. My first question should have been to clarify whether you see any networks available (which reading over your OP I can now see it was in there).
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March 24, 2012 4:29:51 AM

yes and i have already tried that suggestion in that post link half way down. So what and how would you suggest i fix this and perserve my windows as best as possible. I do have a back up of my system but so many settings and stuff to reinstall and all that work to do so would appreciate your help if you were in my boots at this point most likely would fix the adapter problems but create other issues?
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March 24, 2012 6:14:09 AM

Having tried all that, personally I would rather have a working system than not so I would do a clean install. However I can't be held responsible for anything that you do, as I've done OS installs so many times I can probably do all the prep in my sleep. I can't remotely do the prep for you in this case. You need to be confident you can bring your system back with the various applications, settings and personal files.

Nobody else seems to be jumping in with any help and you've scoured the net to find a solution. Only you know whether you've done everything you can or not and whether a clean install is the only option left.

Most importantly, if you do re-install Windows, make sure that the wireless connection is your first priority, so you can eliminate other causes. Also try not to use any other wireless connection application other than what comes with Windows. I've had frustrating experiences using anything else (hopefully you haven't been using anything else).

So basically I can't say do it because if you make a mistake then I don't want you coming back blaming me. :-)
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March 24, 2012 11:44:01 AM

No its alright I appreciate your time and advise, I am going to look at all the programs I have installed and make notes and probably reinstall I will probably be better off and yes the first thing I will make sure works is the wireless part as that is the main reason for the replacement, I will keep you updated and see how it goes, and thanks again for staying with me on this my friend
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March 24, 2012 9:56:50 PM

Thanks. I'd appreciate knowing how you end up going with this.
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March 25, 2012 2:59:34 AM

I am making copies of all files to prepare for install i guess makes the most since at this point so I will let you know asap! Thanks again
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April 2, 2012 3:13:33 AM

Hey Mike ok got my win7 clean installed and it works now dont know what caused my wireless not to work but this was needed so I appreciate all your help and what you do to help us on this site, take care David
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April 2, 2012 6:07:30 AM

Thanks for letting me know. I'm glad it worked out. I'm happy to help when I can and appreciate what you said. :) 
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April 2, 2012 11:56:29 AM

Your welcome keep up the good work and supporting this site
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!