Laptop cant get past the home screen

Hello,
When I boot up my laptop it tells me it was shut down improperly so I picked the recommended option . Then it seems to get past the dell logo with the loading bar under it, then the screen changes to where you have the option to choose a user but ere is not option or anything on the screen but the back round anything I can do to fix this.
Thanks
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More about laptop past home screen
  1. boot with safe mode by pressing f8
    try unistalling your video drivers in control panel and re installing them after a reboot
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