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Serial port is not detecting the fax modem

Last response: in Networking
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April 13, 2012 5:45:27 AM

serial modem US robatics 5686G is not detected on windows server on serial port com1. i tried to restart the server . turn the modem on and off disable the com1 port reenable it again . update the firmware of modem on different workstation and connect it back to server ( couse it's working on another workstation so it's not the modem) i really don't know what to do is there a trick for this like in registry or somthing in mouse settings that mouse could actully detected on com1 and don't let the modem to show up on device manager? please if you know this problem and you know how to fix it please let me know, by the way modem cable is serial cable i tried to change the cable as well non of my ways works hope yours work thank you
April 13, 2012 5:45:27 AM

serial modem US robatics 5686G is not detected on windows server on serial port com1. i tried to restart the server . turn the modem on and off disable the com1 port reenable it again . update the firmware of modem on different workstation and connect it back to server ( couse it's working on another workstation so it's not the modem) i really don't know what to do is there a trick for this like in registry or somthing in mouse settings that mouse could actully detected on com1 and don't let the modem to show up on device manager? please if you know this problem and you know how to fix it please let me know, by the way modem cable is serial cable i tried to change the cable as well non of my ways works hope yours work thank you
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April 13, 2012 5:45:27 AM

serial modem US robatics 5686G is not detected on windows server on serial port com1. i tried to restart the server . turn the modem on and off disable the com1 port reenable it again . update the firmware of modem on different workstation and connect it back to server ( couse it's working on another workstation so it's not the modem) i really don't know what to do is there a trick for this like in registry or somthing in mouse settings that mouse could actully detected on com1 and don't let the modem to show up on device manager? please if you know this problem and you know how to fix it please let me know, by the way modem cable is serial cable i tried to change the cable as well non of my ways works hope yours work thank you
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April 13, 2012 7:27:06 PM

If I remember correctly, serial ports do not support plug and play, so a modem will not be auto detected. You need to tell your software what port your modem is on for it to be found.
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April 14, 2012 1:10:44 AM

This next topics has been merged by Rubix_1011
  • Serial port is not detecting the fax modem
  • Serial port is not detecting the fax modem
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