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Brother wireless printer is offline

Last response: in Wireless Networking
March 24, 2012 10:51:28 PM

Hello, Our 6490 CW printer is offline, it went office for the XP laptop connected a few weeks ago and now the Windows 7 desktop shows it as offline, so we cannot print at all. Tried to re-establish factory setting on the Menu for wireless and then res-et the wirless configuation. It finds the SSID but after typing in password etc it cannot estbalish a connection? Help!
March 25, 2012 1:12:45 AM

I have a brother hl2170w.

I have the same issue, to resolve it. start>run>cmd type ping printerIPADDRESS

so you just ping the IP of the printer and it will show as online.

You may also want to give your Printer a STATIC ip via the dhcp reserve table in your router.