Sign in with
Sign up | Sign in
Your question

Deleted Intel Graphics 4000 driver and there's cursor on black screen

Last response: in Graphics & Displays
Share
March 8, 2013 6:31:40 PM

I deleted intel graphics 4000 driver on my HP Pavilion DV7 to solve an issue I had with COM surrogate error. I was thinking I would reboot it which would get rid of the error. When I reboot and try to go into safe mode (or any other mode) the screen stays black with my mouse arrow on the screen. Is there a way to reinstall Intel HD Graphics 4000 from the reboot
a c 134 U Graphics card
March 8, 2013 6:54:19 PM

Hmm, I'm not sure if your screen is black and you aren't able to access windows without it being pure black you may have to reformat or you could also pick of a budget graphics card.
m
0
l
March 8, 2013 7:22:25 PM

bigshootr8 said:
Hmm, I'm not sure if your screen is black and you aren't able to access windows without it being pure black you may have to reformat or you could also pick of a budget graphics card.


I figure that the graphics card is still in the computer it just needs to be updated. I started "Windows normally" and once I get the black screen with the cursor I could hit left shift 5 times and brings up the sticky keys prompt. So it's not that my os is deleted, I just can't seem to bring up the Windows Background. F4 also works and shows my display options.
m
0
l
Related resources
a c 134 U Graphics card
March 8, 2013 7:27:51 PM

I suppose if you could control alt delete open a new task. Get your web browser open and download/install the onboard videos driver you would be in business.
m
0
l
March 8, 2013 7:33:48 PM

bigshootr8 said:
I suppose if you could control alt delete open a new task. Get your web browser open and download/install the onboard videos driver you would be in business.


Tried the CTRL + ALT + DELETE and that doesn't bring anything up either

Do you know if there's a way to get into the control prompt without going through the Safe Mode Page
Grab a driver file from an SD card that I saved from a different computer
Access the file through control prompt
and boot it from there.

....Or is that too complicated.

m
0
l
a b U Graphics card
March 8, 2013 8:29:05 PM

If it come with a recover disk you can try booting up with that. If not amd you have the O/S disk you could booting up the that and do a repair.
m
0
l
a c 134 U Graphics card
March 8, 2013 8:36:25 PM

Ah, that is another way you could go with startup repair certainly!
m
0
l
March 8, 2013 8:39:32 PM

Thanks for you time.

I'm trying to get a hold of my copy of Windows 7 when I purchased it a couple years ago and see if that will work. I'm hoping to just reboot the os and save my files.

Thanks
m
0
l
March 8, 2013 8:55:29 PM

Thanks, I'll give that a try.
m
0
l
!