I had two Western Digital HDD's in a computer and had a blue screen. When I tried to reboot, both drives were not being recognized by the BIOS. They were on different power cables off the power supply, and each was a master on the primary and secondary IDE, respectively. The motherboard is an ASUS A7A133 with an AMD 1000 Mhz processor. The drives are 10 gigs and 40 gigs. The power supply is a Compaq ATX compatable.
BIOS won't see them at all, in autodetection or trying to force the settings. I've tried standard troubleshooting techniques; I.E. I've tried other hard drives on that motherboard and tried the two dead Western Dig hard drives on another motherboard with the same results. I am mostly wondering two things:
1) How could only the two Western Dig drives die while my other devices be fine
2) How can I resurrect the data on those drives?
Or, if you have some ideas of troubleshooting I should try, please, help!
Okay, the 10 gig drive smells like burnt out electronics, so I'm pretty sure something really bad happened there. On rare occaision the BIOS will detect the 40 gig drive, but it only lists it as 8 gigs. Any idea why BOTH of these drives would die at once? Could one make the other go bad? If that's the case, why was no other of my hardware affected?
May be true what Crash says with some of the older drives but I do not want to get into an arguement with the master :smile: . Although I do treat my IDE WD drive with complete suspicion however as it has been to hell and back and survived some monumental stuff ups along the way. We had to recover data of it after one such instance but fortunatly we had been using Ontracks fix it utilities so it was not an issue. But I s'pose that dont help you any right now. Mind you I have blown and also corrupted IBM's, seagates, and fugitsu's drives and learnt the hard way as usual.
You can actually send those 2 hard drives back to WD and they may be able to retrieve the data for you, and that may take some time and funds.
There is a lot to be said for imaging and backing up you VALUABLE programs and data as I have been told just recently after a bad loss. In future go SCSI drives IMHO if it is that important!
Thanks SO much for the help. I have a netware server with two mirrored MAXSTOR SCSI drives (you can kiss my fat red fanny, Western Dig!), so luckily nothing irreplaceable was lost, but I ordered a Fujitsu and I'm never going back to WD again.
However . . .
WD does make some darn good software for hard disks. They have a startup floppy that has jumper settings for 90% of the drives out there, and it's a decent replacement for F-Disk.
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I think WD drive is not that fragile. I have a WD 1.6 gig WD hard drive that have been running for a 5 years without turn off it too often and it still works. I just get 2 120 Gig WD with 8MB cache for RAID and I hope they will last that long too.