Unable to access file in temporary directory

I do not have much computer knowledge.
I have Windows 8 installed on my laptop
I purchased avs4you converter and when I went to install it I got "unable o access fie in temporary directory" message
Can anyone help me out
PS As I have little computer knowledge any advice needs to be in simple terms
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More about unable access file temporary directory
  1. It sounds like maybe the account you're on doesn't have admin-level privileges.
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