XP Pro crashes when syncronizing Visor Platinum

Archived from groups: comp.sys.palmtops.pilot (More info?)

By "crashes" I mean the computer does a "restart".
Don


On Sun, 25 Apr 2004 22:29:15 -0700, Don <no@adr.com> wrote:

>I just installed the Handspring Palm Desktop and tried to syncronize
>my Visor Platinum. Each time I try it gets part way through the
>process and then the desktop crashes. I'm running Windows XP Media
>Center Edition 2004. Using a USB cradle to syncronize. I sure could
>use some help with this one.
>
>Thanks in advance,
>Don
>
>
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Archived from groups: comp.sys.palmtops.pilot (More info?)

Don <no@adr.com> wrote:
> By "crashes" I mean the computer does a "restart".

First of all, make sure that your computer isn't set to automatically reboot
in case of system errors. In System Properties, go to the Advanced tab, and
check the Startup and Recovery settings.

If that's the case, uncheck it and note what the error is the next time.
That can give you valuable information as to exactly what crashes, and why.

If that was not the case, it's likely to be a hardware problem on your
system. The most likely culprit is the power supply (especially in a Media
Center PC) not handling the extra up-to-0.5A that the USB port pulls, but
that's not a certainty.

Regards,
--
*Art

Archived from groups: comp.sys.palmtops.pilot (More info?)

Bingo! Removing "Automatically Restart" fixed the problem. Thanks
Art, you're great!
Don


On Mon, 26 Apr 2004 07:35:10 -0400, "Arthur Hagen"
<art@broomstick.com> wrote:

>Don <no@adr.com> wrote:
>> By "crashes" I mean the computer does a "restart".
>
>First of all, make sure that your computer isn't set to automatically reboot
>in case of system errors. In System Properties, go to the Advanced tab, and
>check the Startup and Recovery settings.
>
>If that's the case, uncheck it and note what the error is the next time.
>That can give you valuable information as to exactly what crashes, and why.
>
>If that was not the case, it's likely to be a hardware problem on your
>system. The most likely culprit is the power supply (especially in a Media
>Center PC) not handling the extra up-to-0.5A that the USB port pulls, but
>that's not a certainty.
>
>Regards,



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