How to report a bug to TiVo?

Archived from groups: alt.video.ptv.tivo (More info?)

I'm not sure how to report this bug to TiVo; a quick wander around the
TiVo web site didn't give me an obvious answer...

Hardware: DirecTivo Philips DSR708
Software: 6.2-01-2-301
Bug: Display error

Detail: In "Now Playing" group folder mode, enter a folder which has one
already recorded program and one program being recorded (eg via a
season pass). Enter the program being recorded. CANCEL recording.
The display will go back to the group folder, but the RECORD icon will
still be lit against the program. Re-entering the program will allow it
to be deleted (showing it isn't being recorded).
Impact: Minimal; display issue only - record icon still shows even when
program isn't being recorded. When not in group folder mode, or if this
is the only program to be recorded (thus not in a folder) then the record
icon disappears immediately. It seems that cancelled recordings inside a
folder don't get the icon cleared properly.

--
Stephen Harris
usenet@spuddy.org
The truth is the truth, and opinion just opinion. But what is what?
My employer pays to ignore my opinions; you get to do it for free.