HP Laptop problems

here are four programs I use to try to clean up computers (run in this order)

in Safe Mode run
Rkill http://www.bleepingcomputer.com/download/anti-virus/rki...
TDSSKiller http://support.kaspersky.com/downloads/utils/tdsskiller...
Malwarebytes (decline the trial offer and run Full Scan) http://dw.com.com/redir?edId=3&siteId=4&oId=3000-8022_4...

in regular Windows mode install/run Anti Virus program (FREE once are)
MSE http://www.microsoft.com/security/pc-security/mse.aspx
AVG-Free http://dw.com.com/redir?edId=3&siteId=4&oId=3000-2239_4...
Avast http://dw.com.com/redir?edId=3&siteId=4&oId=1770-20_4-0...;1&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-20_4-10019223.html%3Fspi%3D07c441202de1d7d634e74e6665e24778
Avira http://dw.com.com/redir?edId=3&siteId=4&oId=1770-20_4-0...;1&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-20_4-10322935.html%3Fspi%3D3c0d4f8861756e35497af6cf1d2b4224
or use Anti-Virus program of your choice

http://www.tomshardware.com/forum/8263-63-simple-free-g...