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My hp printer says 4 documents waiting print but nothing prints; what is it?

Last response: in Wireless Networking
April 25, 2012 5:01:35 PM

i havent been able to print anything wirless or even with the usb cord in about a wk. i can try to print out anything it will say printing or nothing and nothing happens. just when i search to see whats going on, its says that certain amount of documents are waiting/pending. ive canceled them several times. i also know about the printer spooler i fixed that and i thought that was it, cuz i was able to print a color page for my kids right after, but after that i wasent unless i did the spooler thing again. and i try to print something from any sight and pop up thing comes out ive just moved it today to allow only for secure sights only. also i i went into printer setup and software did what it asked and nothing still. im on this page now told me to check ip address printed out for wirless network and it shows but and i viewed the summary for wired and there nothing shows. oh it wont print anything i need to print but it does print automatically epicurious receipe everyday. so please help i dont want to move something else and make it work. thanks! i have a windows 7 hp computer and and hp officejet pro 8600 all in one printer. i have set up to wireless. thanks again.
April 25, 2012 7:01:51 PM

have you checked if the printer is set to "Use Printer Offline"?

go to Devices and Printers, double-click the Printer Icon of your printer, and choose "See What's Printing"

in the window that opens click on the Print menu and make sure "Use Printer Offline" is unchecked
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