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After installing new router, 1 PC won't connect to the internet

Last response: in Wireless Networking
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May 1, 2012 4:44:57 AM

Our last router seemed to be having problems so my roommate got a new one from Time Warner as a replacement. All of our other roommates had no problem at all when reconnecting to the new router. There are 4 of us, but any given time there may only be two of us using the internet....very seldom all 4 are home at the same time. The only computer having a problem happens to be mine and the only machine with Vista on it.

One of my roommates changed the router while I was away from my notebook which was running and connected to the internet at the time he made the switch. I don't know if this was the cause for all my troubles in the last week trying to figure out why I can't get back online, but I had no problems with the other router except for the signal dropping too low even when we were within a couple of feet of it. There were no changes made on my end nor did anyone else have to make any changes to their computers other than connecting with the new password. I often take my netbook with me and have connected to hundreds of other networks without a problem until this recent change. I can still log onto other wireless networks, but just not to our home wireless network .

I can use the Ethernet and connect to the internet just fine, but I can't seem to get passed the Limited Connectivity when connecting thru the wireless connection. The network key has been double and triple checked by myself and others...it is the correct security key. I've tried changing up the security key just to see what would happen and it won't allow me to connect to the network unless I put in the correct key which still limits me to Local connectivity anyway.

I have been searching for a solution to this for over 6 days now. No one seems to have the exact same issue as me which seems odd as there hundreds of somewhat similar issues others are having, but just not 100% identical to my situation.

I've contacted Time Warner & Linksys. Time Warner obviously hires idiots who seem to be just reading automated responses and like to keep you on the phone for 2 straight hours going thru motions even if I've already told them I've tried what they suggest and was unsuccessful in troubleshooting the problem. I still followed through with their requests to no avail and they eventually gave up trying. The router is not under warranty according to Linksys so they just forwarded me some basic troubleshooting links that had me going through all the same crap that I've already been through several times now.

Somebody please help me. At the moment I can't afford to have a tech come over to fix it and I have a paper that will be due by this Thursday that I'm well behind on now thanks to all this. How can changing out a router make for so much of a hassle?

--I have Compaq Presario CQ50 (let's not trash talk my machine, I'm well aware it's not top of the line).
--I'm running Windows Vista Home 32-bit (has to be the worst OS ever created by Microsoft)
--Router is a Linksys E1000
--I've disabled both the AV and firewall in hopes it was those blocking the connection
--I've tried disabling the security encryption on the router and that actually disconnected me completely from the network.
--I've also tried the TCP/IP stack repair with no change after the reboot.

Here's my "ipconfig /all" while being connected to by both Ethernet and the Limited Connectivity via the wireless network.

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : XXXXXX
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : socal.rr.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-23-4E-1B-E2-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::498d:bf23:b205:ba6f%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.139(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, April 30, 2012 7:54:53 PM
Lease Expires . . . . . . . . . . : Tuesday, May 01, 2012 7:54:53 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 301998926
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-70-89-19-00-23-4E-1B-E2-80

DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Networking
Controller
Physical Address. . . . . . . . . : 00-1F-16-4C-2D-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::380b:49:8aa0:76e%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.140(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, April 30, 2012 7:14:22 PM
Lease Expires . . . . . . . . . . : Tuesday, May 01, 2012 7:14:22 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 301997846
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-70-89-19-00-23-4E-1B-E2-80

DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : isatap.socal.rr.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c7f:32f7:3f57:fe73(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1c7f:32f7:3f57:fe73%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


On another thread on this site I seen it suggested to try some pings, so here's those results:

Pinging 192.168.1.139 with 32 bytes of data:
Reply from 192.168.1.139: bytes=32 time<1ms TTL=128
Reply from 192.168.1.139: bytes=32 time<1ms TTL=128
Reply from 192.168.1.139: bytes=32 time<1ms TTL=128
Reply from 192.168.1.139: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.139:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Windows\system32>PING 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 2ms, Average = 0ms

C:\Windows\system32>PING socal.rr.com
Ping request could not find host socal.rr.com. Please check the name and try again.

C:\Windows\system32>PING 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:
Reply from 74.125.45.100: bytes=32 time=71ms TTL=50
Reply from 74.125.45.100: bytes=32 time=68ms TTL=50
Reply from 74.125.45.100: bytes=32 time=72ms TTL=50
Reply from 74.125.45.100: bytes=32 time=71ms TTL=50

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 68ms, Maximum = 72ms, Average = 70ms

C:\Windows\system32>PING yahoo.com

Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=65ms TTL=50
Reply from 209.191.122.70: bytes=32 time=65ms TTL=50
Reply from 209.191.122.70: bytes=32 time=65ms TTL=50
Reply from 209.191.122.70: bytes=32 time=77ms TTL=50

Ping statistics for 209.191.122.70:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 65ms, Maximum = 77ms, Average = 68ms


I hope this will help. Is the DNS server suppose to be socal.rr.com? I've never seen that before in ipconfig....is that Time Warner's server or something because I remember the DNS having numbers when I lived in another part of the city that only had AT&T Broadband available?

Any help that I can get would be greatly appreciated. My teacher may be happier with me if I turn something in without an excuse about my computer problems.
May 1, 2012 5:28:02 AM

In the Network and Sharing Center under 'View your active networks', does it show Home network, Work network, or Public network
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May 1, 2012 5:51:10 AM

Emerald said:
In the Network and Sharing Center under 'View your active networks', does it show Home network, Work network, or Public network



For the Ethernet cable connection it shows Private, but the wireless says Public and when I change it back to Private it will then become an unidentified network and still won't let me connect.
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May 8, 2012 12:34:30 AM

Why am I receiving emails from this site pressuring me to pick a best answer when no answer at all has been offered???
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July 1, 2012 9:26:09 PM

I seam to be having the same problem with a new modem i just hooked up. Both my cpu that are running Vista on are compaq CQ50 and a HP50. my new modem is a VSG1432. hope you found your fix.
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October 11, 2012 5:17:18 PM

I seem to have the same problem as the original post on this thread. We bought a new router and all of my 4 roomates have no problem connecting to it except for me. Internet works fine when I plug the cable (LAN?... I don't know anything about those things) directly to my PC, but with wireless, the connection goes on and off (off most of the time). Plus, I really suck at anything related to computers.
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