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Cannot get back on internet

Last response: in Wireless Networking
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May 1, 2012 3:59:00 PM

Hello,
I cannot get on the internet after a smart fortress virus did a number on the computer. I seem to have what I need to renew my IP address, but under services, the AFD file does not appear. When I look under Device Manager, it is there and working, but there is also something called MpKsledca9348 with a yellow exclamation point next to it.

More about : back internet

May 1, 2012 4:57:12 PM

Please do the following:

I hope you have a firewall....
Run windows update
Run E-SET online Scanner and fix the infections
Download and run MBAM and superantispyware (mostly free for personal use)
Protect with Spyware Guard real time (I think it is free for personal use)...

Please check if it clears the problem.

It is a good idea to raise a tread on a malware site and seek help to fix your infections...

Once done, please create a new restore point and get rid of old ones.


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