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Internet randomly dropping for an instant

Last response: in Networking
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May 30, 2012 4:34:30 PM

Hey all;

I have my ethernet cable hooked up to a WNDR3400 router, and my internet connection will drop for an instant randomly (usually happens at least once every 5 minutes) it then instantly reconnects. The problem is that when i'm downloading stuff, the disconnection will cause the download to fail and i'll have to restart from the beginning (making larger files impossible to download).

Also, I have an xbox in the same room connected to the router via wireless. It also has the same issues of dropping and reconnecting and that causes me to get kicked out of live.

Interestingly enough, my laptop, connected to the internet via wireless does not experience this issue when used in (or outside of) the room.

I'm 100% sure this isn't a problem with my desktop.

Thanks!

Best solution

May 30, 2012 7:54:31 PM

if you are 100% sure its not a desktop problem and it does not happen with wireless then i would say its the router.

Just for kicks, by pass the router. plug direct into the modem. restart the modem. Download a large file. If it works then its the router. If it still happens then trouble shoot further.

Most ISP's offer free routers (most). give yours a call and see if they can help you out.
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May 30, 2012 7:58:59 PM

try to upgrade the firmware of the router.
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June 14, 2012 8:30:38 PM

Best answer selected by Sorgen.
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June 14, 2012 8:31:35 PM

it's the router, thanks!
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