Kernel Power probles still... ;(

[donzgod]

Hi,

I'm new to posting here but have sifted these forums for months and read multiple threads here and other forums about this kernel power problem. I've been getting this error since I originally swapped my boot HD from a SATA to an OCZ agility 3 ( yes I've also read their forums and problems with it ) - I'll randomly be working, gaming, watching media and the screen will freeze and I'll have to force a shutdown via power button. It generally happens abot 95% of the time during gaming.

First off I thought it was the drive so I swapped it out for my old SATA and it kept happening ( not as much ) then I tried a new PSU went from a corsair 620 silver series to corsair 850 gold series as my video card used alot of power ( Sapphire HD5970 dual gpu ) this didn't work either. I tried a new card and now have a Sapphire HD7970 which uses way less power but the problem still exsists. Here are some cliffs on things I've tried :

1 : New PSU
2 : New video card
3 : Different hard drives
4 : Upgraded firmware on SSD
5 : Flashed to newest BIOS on motherboard ( Gigabyte X58A-UD3R rev 2.0 ) running FH
6 : Tried disabling HD audio devices ( read on another forum )
7 : Disabled turbo feature in BIOS on CPU ( read on another forum )
8 : Tried disabling HPET and tried running it in 64-bit ( read on another forum )
9 : Changed mouse ( old one got run down )
10 : tried different DVI cable
11 : Tried without HDMI cable from TV into card so it was just single display
12 : Tried lower graphic settings and multiple 3d settings
13 : have run memtest and its fine.
14 : CPU temp is fine.

Sooooo after reading around various people state they have fixed their issues ( not many ) but there are no definitive answers on how to or why this happens. Below is a cut n paste from my most recent crash ( event viewer log ) - any comments, suggestions and help would be greatly appreciated. Does anyone running Windows 8 preview get this issue, does anyone know if it exsists in W8 or older OS's?

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/04/2012 1:45:06 p.m.
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: donz-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-04-09T01:45:06.098811600Z" />
<EventRecordID>3930</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>donz-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Once more - Hardware :

Windows 7 Ultimate 64-bit
Dell - U2410
Intel i7 950
Gigabyte X58A-UD3R
Corsair PC3-10700H 667 MHz
Sapphire HD7970
Razer Lycosa keyboard
Razer Deathadder Black edition mouse
HDDs : 1x120g OCZ Agility 3 Sata 3 SSD, 3xWD Green 2TB 5,600Rpm drives.
Corsair AX850 PSU

Thanks

 

[xunicronx]

Have you tried enabling ACHI mode in the BIOS?

 

[donzgod]

Heyya - yep I enabled it back when I got my SSD ;(

 

[unksol]

Have you checked your temps? I'd be curious to see CPU temps and what happens when you ru. prime 95, since the crash happens in games. Also gpu temps under load.

Assuming temps are fine I'd take an image of the OS and to a clean reinstall of windows just to see if it goes away

 

[donzgod]

GPU sits at about 70-73C during game with settings right up ( Tera online, pretty intense gfx ). The weird thing about the temps - I use Easytune 6 to check them ( part of my mobo utils ) the warnings are set for CPU fan - 1500RPM and its always going faster, System - 40 and it runs about 46, MCH 40 and runs 47ish, and CPU 40 and its running about 48 - this is currently underload while Im alt tabbed of of Tera. - too high?

 

[donzgod]

In regards to Windows - on the SSD I secure wiped it, upgraded firmware and installed fresh, no luck. On the SATA drive I also formatted and reinstalled, no luck. Thats why Im sure its hardware related ;(

 

[unksol]

yes, in that case I would highly suspect the motherboard. Just wanted to go software first since their is no way to PROVE a board is bad. Breadboarding and checking for shorts is a good idea, or stripping down to the bare minimum hardware to see if it still happens. If you have a spare board with that socket I'd try a total swap, but most people dont. maybe a machine you can swap parts one at a time? It just seems you have covered everything else, which leads me to a mainboard RMA.

I had one in my parents machine where the onboard SATA controller dropped out randomly with unpredictable results. And worked fine a lot of the time. Only realized what was going on when I read in the newegg reviews a batch.of those boards had faulty SATA controllers that failed sporadically after a year. if it had just been their board and not a whole batch I'd have ended up replacing it, and fixing the problem, without ever knowing why. Just so many chips on a motherboard and one fault can bring.g.it all down

 

[donzgod]

Haha well I think I still have a warranty on this and Im also keen for an upgrade cpu/mobo/ram so might get upgrade, take this back, get replaced then put a new server in our living room~

Thanks for the help by the way

 

[unksol]

FYI. that error is likely from you actually holding in the power button to kill it. Are there any errors or warnings in the event log immediately preceding it?

 

[donzgod]

This is the only one before it, right before it each time :

Log Name: System
Source: EventLog
Date: 9/04/2012 1:45:16 p.m.
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: donz-PC
Description:
The previous system shutdown at 1:43:14 p.m. on ‎9/‎04/‎2012 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-09T01:45:16.000000000Z" />
<EventRecordID>3926</EventRecordID>
<Channel>System</Channel>
<Computer>donz-PC</Computer>
<Security />
</System>
<EventData>
<Data>1:43:14 p.m.</Data>
<Data>‎9/‎04/‎2012</Data>
<Data>
</Data>
<Data>
</Data>
<Data>31574</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DC070400010009000D002B000E008202DC0704000100090001002B000E0082023C0000003C000000000000000000000000000000000000000100000031730000</Binary>
</EventData>
</Event>

 

[unksol]

need to go back one more I think. you've got the shutdown, and the reboot messages. Not the source of the shutdown. Although it may not be giving you anything else.

 

[donzgod]

Yeah theres nothing else, just the informationals, no other criticals theres a 15-20 min gap between last informational then the criticals each time. PC just freezes, doesn't shut down just pure freeze, sounds like its still going but can't do anything! Was reading more stuff about freezes during games last night, saw some mention it could be the pci-e slot. Meh! Ohwell Upgrade time regardless lol