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My computer logon screen is black and i cant login

Last response: in Windows 7
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April 9, 2012 10:53:30 PM

Please Help!!!
a b $ Windows 7
April 9, 2012 11:55:11 PM

Hi :) 

Specs ?

All the best Brett :) 
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April 11, 2012 7:37:46 AM


Try to boot your system into Safe mode:

Restart your computer if it is powered on.

Press and hold F8 key for 3 seconds after your computer initially powers on.

Once you see theAdvanced Boot Options menu (or hear a beep) you can stop.

Use the up/down arrow keys to highlight your selection.

Select Safe Mode with Networking and press Enter

You should see drivers loading, this may take a few moments

You should then be at the Welcome Screen

Logon to your computer using an account with Administrator privileges. Now you should download (free) MalwareBytes install, update then do a scan of your system in safe mode, to make sure it is indeed clean! Once the scan is done delete anything it finds.
Then simply reboot your PC to see if your issue has been resolved!
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