Low speed network

Hello,
I have the following problem:
My client works with Micronetics Standart MUMPS in network using UDP/IP and the speed of the network is very very slow. The network utilization in Windows Task Manager - Networking is under 3%! I do not know what to do to improve the speed! Is there someone who knows?
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More about speed network
  1. Do you think the problem is the network, or their MUMPS program?
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Networking