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Internet doesnt work

Last response: in Networking
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June 23, 2012 2:46:14 AM

hello sir,

The laptop i am using is Hp Pavilion dm4-1160us. I used recovery manager because my system was very slow. after that my system became fast. But i am not able to connect to the internet. I'm not able to access the internet . i use cable to connect to the internet. the cable is working properly. a red cross is visible on the internet connectivity. plzzzzzz anyone help me plzzzzzzz



operating system-WINDOWS7

product name-HP PAVILION dm4-1160us

More about : internet doesnt work

June 23, 2012 4:41:06 AM

Welcome to Tom's Hardware Forums!

When you used 'Recovery Manager' the computer was reset to an earlier date prior to the wireless connection.

Go to Control Panel, Network & Sharing Center, and setup a New Connection. After that, restart the computer and connect to your network using your authentication (password).
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June 23, 2012 6:49:18 AM

hi,
thank you for the fast reply,i tried it. but it didnt work..... can u display the screen shots of that, so that i can try it once again...
plzzz dont mind.......... the operating system is windows 7 32bit
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July 9, 2012 6:40:19 AM

the laptop i am using is hp pavilion dm4 the internet is not connecting in the windows but it is coming in the hp quick web any solution plzzz
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July 9, 2012 1:27:20 PM

Open "Control Panel" - then select "Network and Sharing Center" - then select "Setup a new connection or network" - then select "Connect to the internet"

Then go back to the previous screen "Network and sharing center" and select "Connect to a network" - then a list of available networks will be displayed. Connect to your network (or wireless router) using your WPA2 pass-phrase (authentication).

Good luck!
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Best solution

April 9, 2014 9:26:27 AM

go to http://www8.hp.com/us/en/drivers.html and write in the search window you pc model choose your operation system and redownload your network driver..... that's all
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