I am the network engineer for a small office. The office has about 30-35 machines and two printers. Now, I know that the answer to this question is probably really obvious, but for whatever reason I am blanking.
All of the computers and printers in the office are wired, save for two laptops. All the wired computers are connected to a switch, which is connected to a wireless router that provides wireless for the laptops. My problem stems from the fact that I cannot get to the router through the switch. Anytime I try to log into it via a web browser, using the IPconfig info provided, I just get the IPconfig for the switch. Thus, I cannot get the wireless laptops to print to the wired printers even though the switch the printers are plugged into, is connected to a wireless router. Could anybody help me out and point me in the right direction as to how I can get the laptops to print? Any suggestions would be appreciated.
You can't ipconfig the switch. Ipconfig is a Windows utility that only tells you the network configuration of the PC on which it is run. It tells you nothing about other computers or devices.
This is just a guess, but it sounds like maybe that switch is not really just a switch, but perhaps another router (which has an integrated switch) and somehow hindering your access to the other router. Or perhaps it’s a managed switch w/ its own DHCP server, VLANs, etc. But a simple switch behind a typical wireless router shouldn’t, by itself, prove to be an obstacle. For all intents and purposes, it should be totally transparent.
So something else is going on there. It might help if you listed the actual make/model of devices that make up the configuration so we can determine what that might be.