Plugging in network adaptor

My son had just bought a new computer system (AMD processor, Windows 7) fitted with a number of USB 2.0 and 3.0 sockets.

When trying to connect to the net, it appears that only plugging the network adaptor into one of the sockets on the top of the case allows the system to connect to the router. The connection fails when the sockets on the rear are used

Apart from it just being a hardware fault (!) is there any simple explanation of why this might be?

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More about plugging network adaptor
  1. yeah the drivers may not be installed properly. also make sure you have the latest service pack for your operating system.
  2. Thanks - any tips about how to install the drivers? I'm a bit dumb!
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