Laptop frozen on starting windows

Hello, laptop has frozen on "this programme cannot display the webpage". cannot access start menu, task manager or anything else. Can turn off with power button but when it comes back on it flashes on the desktop then reverts immediately to the "this programme ........." page again.
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More about laptop frozen starting windows
  1. You are not turning of the power, you seem to be simply putting the laptop to sleep. Hold down the power button until it actually turns off, then restart it.
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