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Archived from groups: rec.games.video.sega,alt.games,rec.games.video.nintendo,alt.games.video.nintendo.gamecube,rec.video.dvd.tech (More info?)
I ordered a Provision+ device from Lik-Sang which turned out to be defective. I
paid for the device and paid shipping. I got an RMA from Lik-Sang to
return the unit. I paid $9.00 us to ship the unit back to them in Hong
Kong. They sent me an email saying I was given a credit for the cost
of the Provision+ unit. I wrote them several emails stating that I
didn't want a store credit; I wanted a new unit, and I wanted them to
ship it to me for free. I had already paid $9.00 extra for the device, which
was money I paid because the product was defective. Well, they simply
ignored my emails. The only recourse I have is to let other people
know Lik-Sang is not a quality operation, and they don't seem to care
about customer satisfaction.
I ordered a Provision+ device from Lik-Sang which turned out to be defective. I
paid for the device and paid shipping. I got an RMA from Lik-Sang to
return the unit. I paid $9.00 us to ship the unit back to them in Hong
Kong. They sent me an email saying I was given a credit for the cost
of the Provision+ unit. I wrote them several emails stating that I
didn't want a store credit; I wanted a new unit, and I wanted them to
ship it to me for free. I had already paid $9.00 extra for the device, which
was money I paid because the product was defective. Well, they simply
ignored my emails. The only recourse I have is to let other people
know Lik-Sang is not a quality operation, and they don't seem to care
about customer satisfaction.