Windows 7 not connecting to internet

Hello,
I have a mate who cannot his toshiba notebook to the internet. It seems to be able to detect that a connection is available, however, it will not let him physically connect. Any help appreciated!
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More about windows connecting internet
  1. Try repair network connection!

    Go to network connections-- right click on the detected internet connection icon-- press repair.
  2. Probably the easiest thing for you to do is go to the site I put below for a little tutorial on how to troubleshoot the connection. If that doesn't solve the issue, report back with some details and we'll get it working for you.

    http://www.7tutorials.com/how-troubleshoot-network-problems
  3. Is this ethernet connection or wireless?
  4. Also, try opening a CMD prompt and pinging www.google.com, this will check to see if it is a DNS problem
  5. Had a similar issue the other day. I was able to connect, but I basically got an error message stating something like "connection made but with limited connectivity" or something to that effect.

    I solved it by turning off the modem for 10 seconds, then from within Win 7, I disabled the internet connect, then re-enabled it. Problem solved after several seconds.
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