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The acer recovery discs they sent me wont work

Last response: in Windows 7
April 24, 2012 8:42:55 PM

The recovery discs I purchased from acer failed. It loads all the way to the last disc and then abruptly ends while loading services and reboots coming up with a message that the computer has restarted unexpectedly and needs to reboot.When I let it reboot it loops back to this same message again and again. I tried to delete the partition as per acer support but the computer will not boot the partition magic disc. Could someone please help. I'm beginning to believe the partition has been damaged. How can I restore to factory at this point? Backup discs were a good idea. Should have done it.

a b $ Windows 7
April 24, 2012 9:42:09 PM

try burning a new partition disk.