Is my ISP cheating me?

Hey there, I have a small issue that seems like it would go best in the networking section. My ISP is fairpoint, and I am promised download speeds of 1.5-1.7 MB/s. However, when downloading a file on steam or Utorrent, my download speed is around 180kb/s. Even replacing my old wireless router, an 7ish year old linksys, with a belkin N750, did nothing, but stabilize download speeds keeping them within around 20kb/s or the "cap" of 180kb/s, instead of crazy fluxuations My question is, am I being cheated out of internet speed by my ISP? or is there something that I just don't get here.

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  1. eibgrad said:

    Maybe, but I don't think so. My Utorrent DL speeds around the same 180 kb/s as steam. Downloads from any websites seem to be in line with that speed as well.
  2. What happens if you connect directly to the modem, thereby bypassing the router, is it any better?

    Btw, make sure QoS (if you have that feature) is disabled.
  3. eibgrad said:
    What happens if you connect directly to the modem, thereby bypassing the router, is it any better?

    Btw, make sure QoS (if you have that feature) is disabled.


    QoS? And no not much. Maybe a 20 kb/s average increase in DL rate.
  4. Maybe to state the obvious but are you talking 180 kilo bits or 180 kilo bytes.

    180 kilo byte is 1.44m bits which would be very close to the promised speed... ISP always quote speed in bit but applications tend to use bytes.
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