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Memory error on shutdown or restart

Last response: in Windows 8
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February 15, 2013 12:51:21 PM

So sometimes on my new windows 8 computer and also on my surface pro tablet I get a memory error when the computers either shutdown or restart. It flashes as a pop up but its pretty fast and I can't really read it. Something about a problem with the memory at, then some numbers/letters, and the bottom line is OK to terminate, but it terminates itself I guess. This does not happen always, it's intermittent. I have run scf /scannow, chkdsk /f and the memory diagnostic 2 pass deal and everything seems to be working OK. Also increased virtual memory a bit, but it still gives me that error. Any ideas? Thanks
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February 15, 2013 12:57:52 PM

If the problems always occurs on boot up or on shutdowns, I have a feeling this might not be hardware. Could be a Windows or Software problem.
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February 15, 2013 1:07:24 PM

MC_K7 said:
If the problems always occurs on boot up or on shutdowns, I have a feeling this might not be hardware. Could be a Windows or Software problem.


It doesn't do it all the time so not every re-boot or shutdown. It doesn't do it when the computer is starting up only when its shutting down. I am thinking its not a hardware problem as it is doing this on 2 brand new but different types of computers.
Thanks
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February 15, 2013 1:45:22 PM

Is there an app that you have installed, or came pre-installed that appears on both machines, but is not part of the base W8 install?
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March 20, 2013 12:46:17 PM

I've got exactly the same problem with 4 computers with Windows 8 pro 64bit, when I restart or shutdown my system I've got Memory error :(  :(  I hate when it happens!
I also noticed that if I press the restart button from Windows Update I will 100% get "error memory windows update explorer.exe" also any other program that will restart or shutdown the computer it will get this error but not (not always) from the Windows restart button.
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March 21, 2013 10:36:24 AM

Bi2L said:
I've got exactly the same problem with 4 computers with Windows 8 pro 64bit, when I restart or shutdown my system I've got Memory error :(  :(  I hate when it happens!
I also noticed that if I press the restart button from Windows Update I will 100% get "error memory windows update explorer.exe" also any other program that will restart or shutdown the computer it will get this error but not (not always) from the Windows restart button.


Mine seems to occur more when I have printed something while on the internet using internet explorer. Sometimes I get an eplore.exe error with referenced memory issues, and sometimes its a dde server windows explore.exe application error with referenced memory issues. It does not always occur which is most frustrating. Never happened with windows 7 or windows vista.

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