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Video playback issues Win7 64bit & Firefox 12

Last response: in Windows 7
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April 25, 2012 6:48:51 PM

I have a Windows 7 64 bit computer and just updated to Firefox 12. Whenever I try to play youtube videos or embedded videos, I get green screens. If I hover the mouse over the players timeline, it will show me what is SUPPOSED to be playing there in the form of a small preview- but the main screen stays green. I've uninstalled and reinstalled Flash 11, updated Java 6 v31, reinstalled my video card drivers (Radeon HD4650) tried new codecs and plugins for firefox and still get the same results. Any ideas on how I can fix this?

April 25, 2012 6:55:37 PM

Update- I just visited CBS.com and the COMMERCIAL they run played fine- but the content I went there to see showed up as green screen.
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a b È Firefox
a c 229 $ Windows 7
April 25, 2012 7:26:58 PM

It might be a corrupt flash install. They provide a tool to cleanup flash. I've had this happen before. You would think that uninstalling from the control panel's add/remove programs would be enough, but sometimes it doesn't get it all.

http://helpx.adobe.com/flash-player/kb/uninstall-flash-...
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April 25, 2012 8:50:25 PM

Thank you Hawkeye22! That did the trick. I had previously uninstalled and reinstalled 3 times. I guess it never quite cleared anything out. I appreciate your help.
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a b $ Windows 7
April 26, 2012 9:08:34 AM

Best answer selected by Nikorr.
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a b $ Windows 7
April 26, 2012 9:08:48 AM

This topic has been closed by Nikorr
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