Hi,
As of this morning my PC (running Windows 7) has been unable to connect to my house's router, wired or wirelessly. With the cable plugged in, it tells me that "No connections are available". When I open up Network and Sharing Center, it gives me the message:
"The specified device does not exist as an installed service"
When I run troubleshooting on it, the problem it finds is:
""Local Area Connection" doesn't have a valid IP configuration"
Other devices (for instance, the windows 7 laptop I am currently using) are able to connect to the internet through the router without issue, wired and wirelessly. This means that the problem is related either to my computer, or the connection between the router and my computer.
IP config returns the following:
I've tried the following steps without success:
- reinstalling the network adapter on the PC
- restarting the router
As of this morning my PC (running Windows 7) has been unable to connect to my house's router, wired or wirelessly. With the cable plugged in, it tells me that "No connections are available". When I open up Network and Sharing Center, it gives me the message:
"The specified device does not exist as an installed service"
When I run troubleshooting on it, the problem it finds is:
""Local Area Connection" doesn't have a valid IP configuration"
Other devices (for instance, the windows 7 laptop I am currently using) are able to connect to the internet through the router without issue, wired and wirelessly. This means that the problem is related either to my computer, or the connection between the router and my computer.
IP config returns the following:
C:\Users\John>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : John-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : sns.nottingham.ac.uk
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : sns.nottingham.ac.uk
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : BC-AE-C5-66-37-E9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2d3e:d741:ec9e:e512%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.229.18(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 128.243.46.113
128.243.42.59
Primary WINS Server . . . . . . . : 128.243.253.2
Secondary WINS Server . . . . . . : 128.243.253.6
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.sns.nottingham.ac.uk:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : sns.nottingham.ac.uk
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\John>
I've tried the following steps without success:
- reinstalling the network adapter on the PC
- restarting the router