Does anybody have any experience with Klipsch

I have been trying to e-mail Klipsch for the past few weeks. It seems that they either don't care about repairing my system or they enjoy taking their time. First, I was wondering if anybody has any experience with their customer support. Or if they are neglecting to fix my problem. Here is whats wrong with my system.

I was given an old Klipsch v.2-400. This is the predecessor to the Promedia 4.1. Apparently the person who gave it to me, my grandmother, had a whack power supply from her custom pc from ABSPC. The power supply decided it was time to wreak havoc on her new computer. It destroyed everything and even surged the sound card which probably messed up the amp in the subwoofer of the system. My grandfather then got the grand idea of taking out the fuse and then putting alumninum foil on it and putting it back in the amp. This probably destroyed the amp or messed it up really bad. This also voided the warrenty. So I took the system and thought that klipsch might be able to repair it for about 100-200 bucks. Before I started looking at klipsch for repairing, I took it to my dads company, Sunfire/Carver Corp., and had the engineers look at it. They thought the fuse with foil on it was hilarious. They also said it was beyond help and without the schematics they couldn't fix it. I then tryed to e-mail klipsch, but I guess that they don't really care that much. I only told them that a it may have been damaged from an unstable power supply. Oh well, does anyone recommend any amplifiers that are similar to BASH that could be put in the system. Is it worth getting it repaired? Or should i go with a logitech Z-560 or whatever. Also, is their a way to grab stupid klipsch's attention? I am getting my computer together within a month and I want to have a sound system for it.

Thanks for any suggestions or input.