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Dell inspiron 1521 dvd drive problems

Last response: in Windows 7
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April 30, 2012 7:20:28 PM

Hello,
i upgraded my os from vista home premium to windows 7 and now my cd/dvd isnt working properly i cant even find it in my computer and devices and printer do i need to install a driver? im not very computer literate so help me please someone

More about : dell inspiron 1521 dvd drive problems

a b \ Driver
a b $ Windows 7
May 1, 2012 5:28:38 AM

alysesalmons said:
Hello,
i upgraded my os from vista home premium to windows 7 and now my cd/dvd isnt working properly i cant even find it in my computer and devices and printer do i need to install a driver? im not very computer literate so help me please someone

Try Windows update and Windows 7 Compatibility Sites.
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June 15, 2012 8:00:24 PM

Hi,

My name is vikash and I work for the Social Media and Community Team at Dell

Verify that the optical drive is enabled in the BIOS (press the power button and start hitting F2 key to enteer to bios)
If Drive still not detected, Load BIOS defaults.
Link for Microsoft fixit for optical drive

http://support.microsoft.com/kb/982116/en-us


Let me know if this helps or if you need any further support
Thanks
D-Vikash
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June 19, 2012 7:40:13 PM

Hi,

My name is Varun and I work for the Social Media and Community Team at Dell

Verify that the optical drive is enabled in the BIOS (press the power button and start hitting F2 key to enter to bios)
If Drive still not detected, Load BIOS defaults.
Link for Microsoft fixit for optical drive

http://support.microsoft.com/kb/982116/en-us
and even after that if you don’t find the optical drive in my computers then the dvd drive needs to be replaced .

Let me know if this helps or if you need any further support please reply us back

Thanks
Dell-Varun_T
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