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System_service_exception windows 8

Last response: in Windows 8
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February 17, 2013 4:36:25 AM

Hello,
i need help whenever I click and open Mozilla firefox on my windows 8 laptop after a minute or two this blue screen comes on and says system_service_exception and restarts my computer there seems to be a problem with Mozilla firefox as it does it whenever I open it I tried reinstalling it and it still happens someone help please
a b * Windows 8
February 17, 2013 4:39:09 AM

Zip up the .dmp files from C:\Windows\minidump and post it somewhere like Filesend.net (or whatever hosting service you prefer). We can analyze them to find out what is causing the bluescreen.
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a b * Windows 8
February 20, 2013 7:07:41 PM

Make sure you use the latest version of Firefox.
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