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Netgear router BRICKED need helps please

Last response: in Wireless Networking
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August 18, 2012 1:41:17 AM

Hey, I bought a netgear router a year ago and when i set it up i remember i needed help from tech support because i could connect to the router but i wasnt getting internet. Well, the other day i woke up and i was told our internet was out and my mom went to get a new modem from charter. well she came back with it and plugged it in, it still didnt solve our problem but i was able to connect to the internet through just the modem.

So i called netgear, and told them Chrome was giving me a (105 error) and they said it was the "static ip settings" and that my support was expired so i would need to pay 70 dollars to get help. Well, being that im not stupid i hung up.

So, static ip settings? charter has dynamic IP and yeah.. so idk. I can connect to the router, and i can get into the router settings with the admin login but nothing i do makes the internet available.

also, ive done hard resets on it, even reset it up using new network names all of that.

Im not sure what to do now, i try plugging it in and connecting but all i get is full bars and the likt triangled ! sign saying connected but no internet.

Can anyone help me? thanks
August 18, 2012 2:19:07 AM

It can't be bricked. A bricked router doesn't work at all, in any way, it's essentially brain-dead. It just sounds like some configuration issue.

Let's get some more details here. Is this cable or dsl? What are the make and model of modem and router?

Also, let's get a dump of your PC's TCP/IP configuration.

Hit Windows key + R, copy/paste the following into the box, and hit enter.

cmd /c "ipconfig /all > %tmp%\tmp.txt && start notepad %tmp%\tmp.txt"

This will open a file detailing your network configuration. Copy and paste it to this forum.
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August 18, 2012 3:42:56 AM

Do i need to do all of this whilst connected to the bunked router itself? right now im connected to another one. its wifi is alot worse tho. cheap one
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August 18, 2012 5:45:02 PM

This is the info from the router, that works. ill upload the same from the non working router in a minute. I figured it might help shed light, maybe compare and contrast, idk sorry i know nothing about network stuff.


Windows IP Configuration

Host Name . . . . . . . . . . . . : 1337-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gha.chartermi.net

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : gha.chartermi.net
Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection
Physical Address. . . . . . . . . : 10-BF-48-E1-52-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::41b6:fe37:783c:56c9%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.10.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, August 19, 2012 1:38:41 AM
Lease Expires . . . . . . . . . . : Sunday, August 26, 2012 1:38:41 AM
Default Gateway . . . . . . . . . : 192.168.10.1
DHCP Server . . . . . . . . . . . : 192.168.10.1
DHCPv6 IAID . . . . . . . . . . . : 286310216
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-B3-FC-05-00-1F-BC-03-D5-4F
DNS Servers . . . . . . . . . . . : 192.168.10.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.gha.chartermi.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gha.chartermi.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:108e:34c4:3f57:f59a(Preferred)
Link-local IPv6 Address . . . . . : fe80::108e:34c4:3f57:f59a%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
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August 18, 2012 5:50:08 PM

Okay, this is from the NEtgear


Windows IP Configuration

Host Name . . . . . . . . . . . . : 1337-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection
Physical Address. . . . . . . . . : 10-BF-48-E1-52-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::41b6:fe37:783c:56c9%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, August 19, 2012 1:46:46 AM
Lease Expires . . . . . . . . . . : Monday, August 20, 2012 1:46:46 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 286310216
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-B3-FC-05-00-1F-BC-03-D5-4F
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{EFFF7CA0-1D99-4FEC-8FB9-4AA7D8111125}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
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August 18, 2012 6:38:39 PM

I'm getting confused. Sometimes you refer to the modem, other times the router, then upload two ipconfig dumps claiming one if from one router, the other from the other router. I thought we had ONE modem and ONE router here. Or are you using the terms modem and router interchangeably, because they are distinct devices.

Why not just tell me EXACTLY all the devices you have, make and model.

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August 18, 2012 7:18:07 PM

Heh Sorry, when my netgear router wouldn't let me on the internet I picked up a Trendnet router from a nearby store. The trendnet is the one that works, at least the signal isn't as good as the netgear tho.

The first set of data is from the Trendnet router, that lets me online.

The second set of data is from the Netgear, which wont let me online.

also im connecting to both of them, through a LAN cable on the computer that the data comes from. (idk if that would make a difference in the data results) because either way it wont let me online through wifi, nor lan connection.

And yes, I am only trying to use one modem, connected to one WIFI router.
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