Hey, I bought a netgear router a year ago and when i set it up i remember i needed help from tech support because i could connect to the router but i wasnt getting internet. Well, the other day i woke up and i was told our internet was out and my mom went to get a new modem from charter. well she came back with it and plugged it in, it still didnt solve our problem but i was able to connect to the internet through just the modem.
So i called netgear, and told them Chrome was giving me a (105 error) and they said it was the "static ip settings" and that my support was expired so i would need to pay 70 dollars to get help. Well, being that im not stupid i hung up.
So, static ip settings? charter has dynamic IP and yeah.. so idk. I can connect to the router, and i can get into the router settings with the admin login but nothing i do makes the internet available.
also, ive done hard resets on it, even reset it up using new network names all of that.
Im not sure what to do now, i try plugging it in and connecting but all i get is full bars and the likt triangled ! sign saying connected but no internet.
This is the info from the router, that works. ill upload the same from the non working router in a minute. I figured it might help shed light, maybe compare and contrast, idk sorry i know nothing about network stuff.
I'm getting confused. Sometimes you refer to the modem, other times the router, then upload two ipconfig dumps claiming one if from one router, the other from the other router. I thought we had ONE modem and ONE router here. Or are you using the terms modem and router interchangeably, because they are distinct devices.
Why not just tell me EXACTLY all the devices you have, make and model.
Heh Sorry, when my netgear router wouldn't let me on the internet I picked up a Trendnet router from a nearby store. The trendnet is the one that works, at least the signal isn't as good as the netgear tho.
The first set of data is from the Trendnet router, that lets me online.
The second set of data is from the Netgear, which wont let me online.
also im connecting to both of them, through a LAN cable on the computer that the data comes from. (idk if that would make a difference in the data results) because either way it wont let me online through wifi, nor lan connection.
And yes, I am only trying to use one modem, connected to one WIFI router.