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Can't connect 1 of 2 laptops to wireless connection

Last response: in Wireless Networking
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August 19, 2012 2:42:02 PM

Hello,
Our HPG62 notebook and a Dell laptop use wireless router in our home. This AM the Dell connects via wireless, the HP shows green on our wireless network but but the house symbol above the list of available wireless networks says "no internet access" I've tried looking for an external switch but don't see one. We are fairly basic users and don't know what to do.
a b F Wireless
a b D Laptop
August 19, 2012 2:50:15 PM

Click the start button and navigate to the command prompt Start > All Programs > Accessories > Command Prompt
Make sure that you right click on the command prompt app and select run as administrator
Type in the following command "ipconfig /flushdns" :D 

This is for 7 and vista ^
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August 19, 2012 3:04:47 PM

Thanks,
I did this, got message re" flushed". I restarted -- wireless is green (I am using it on Dell laptop) Message by house symbol on HP still says no internet access although our wireless network is green and "connected". There is a light on on the keyboard by f12 which has a tower symbol. It is on and white.

Sorry, I don't know much about this.

Katykate
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August 19, 2012 3:05:51 PM

We have 7
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Best solution

August 26, 2012 12:14:08 AM

Our issue is resolved. Thanks
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a b F Wireless
a b D Laptop
August 26, 2012 12:15:30 AM

This topic has been closed by Area51reopened
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a b F Wireless
a b D Laptop
August 26, 2012 12:15:40 AM

Best answer selected by Area51reopened.
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