http://www.maxtor.com/en/support/service/warranty/statement.htm
Maxtor's warranty obligations are limited to the terms set forth below:
Maxtor warrants to the original consumer purchaser that new Maxtor disk drives will be free from defects in material and workmanship for the Standard Warranty Period. The start of the warranty period is the date of the last production for that drive, plus three months. If a drive is purchased from Maxtor or Maxtor's authorized reseller after the last production date for that drive, and proof of purchase can be provided, then the start of the warranty period is the documented date of such purchase.
For replacement disk drives the warranty on the replacement drive is the remainder of the warranty on the original drive or 90 days, whichever is longer.
For disk drives obtained under the Maxtor Upgrade Program, the warranty period is the remainder of the warranty period, as defined above, for that drive.
If the customer discovers a defect, Maxtor will, at its option, repair or replace the disk drive at no charge to the customer, provided it is returned during the warranty period, with transportation charges prepaid, to Maxtor in Coppell, TX.; Bray, Ireland or Singapore. Drives must be properly packaged in Maxtor packaging or Maxtor approved packaging to obtain warranty service.
For warranty service, contact Maxtor at 1-800-2MAXTOR (IN USA) to obtain a "Return Material Authorization (RMA) number." A copy of the receipt or a bill of sale bearing the appropriate Maxtor serial number and model number may be required for warranty service.
Warranty Exclusions;
Abuse, unreasonable use, mistreatment, or neglect
Damage caused during installation of the disk drive
Damage caused by the equipment or system with which the disk drive is used
Damage caused by modification or repair not made or authorized by Maxtor
Disk drives whose Maxtor Serial Number and/or Material Number label have been removed, torn or defaced
Damage caused by use of non-Maxtor packaging
Damage caused by improper or improperly used packaging
Damage caused by lack of ESD protection
Drives that are determined to be stolen.
THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED. MAXTOR SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND AGAINST INFRINGEMENT. No Maxtor dealer, agent or employee is authorized to make any modification, extension or addition to this warranty.
MAXTOR IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS PROFITS, DOWNTIME, GOODWILL, DAMAGE OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH MAXTOR DISK DRIVES.
Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions of implied warranties, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
<font color=blue>HOSED = Horrific operating system error detected</font color=blue>
Maxtor's warranty obligations are limited to the terms set forth below:
Maxtor warrants to the original consumer purchaser that new Maxtor disk drives will be free from defects in material and workmanship for the Standard Warranty Period. The start of the warranty period is the date of the last production for that drive, plus three months. If a drive is purchased from Maxtor or Maxtor's authorized reseller after the last production date for that drive, and proof of purchase can be provided, then the start of the warranty period is the documented date of such purchase.
For replacement disk drives the warranty on the replacement drive is the remainder of the warranty on the original drive or 90 days, whichever is longer.
For disk drives obtained under the Maxtor Upgrade Program, the warranty period is the remainder of the warranty period, as defined above, for that drive.
If the customer discovers a defect, Maxtor will, at its option, repair or replace the disk drive at no charge to the customer, provided it is returned during the warranty period, with transportation charges prepaid, to Maxtor in Coppell, TX.; Bray, Ireland or Singapore. Drives must be properly packaged in Maxtor packaging or Maxtor approved packaging to obtain warranty service.
For warranty service, contact Maxtor at 1-800-2MAXTOR (IN USA) to obtain a "Return Material Authorization (RMA) number." A copy of the receipt or a bill of sale bearing the appropriate Maxtor serial number and model number may be required for warranty service.
Warranty Exclusions;
Abuse, unreasonable use, mistreatment, or neglect
Damage caused during installation of the disk drive
Damage caused by the equipment or system with which the disk drive is used
Damage caused by modification or repair not made or authorized by Maxtor
Disk drives whose Maxtor Serial Number and/or Material Number label have been removed, torn or defaced
Damage caused by use of non-Maxtor packaging
Damage caused by improper or improperly used packaging
Damage caused by lack of ESD protection
Drives that are determined to be stolen.
THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED. MAXTOR SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND AGAINST INFRINGEMENT. No Maxtor dealer, agent or employee is authorized to make any modification, extension or addition to this warranty.
MAXTOR IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS PROFITS, DOWNTIME, GOODWILL, DAMAGE OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH MAXTOR DISK DRIVES.
Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions of implied warranties, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
<font color=blue>HOSED = Horrific operating system error detected</font color=blue>
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