Sign in with
Sign up | Sign in
Your question

Laptop cannot connect thru wireless or ethernet cable

Tags:
  • Connectivity
  • Laptops
  • Wireless
  • Connection
  • Wireless Networking
Last response: in Wireless Networking
Share
September 15, 2012 4:22:42 PM

Help! My laptop never used to have issues with connecting to routers. But ever since we replaced the router, my laptop can no longer connect to the wireless. My brother's laptop can still connect to the wireless. Although my laptop cannot detect my wireless, it is able to detect my neighbour's wireless.

Also tried connecting LAN cable to my laptop to the router, I am unable to get internet access as well. I tried repair, fixing the internet connection but my laptop is unable to fix it. im running on windows vista x32 and a d-link router 192.168.0.1 . here is a snapshot of the cmd/ipconfig/all page from my brother's laptop that can connect to the wireless connection at home:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

Windows IP Configuration

Host Name . . . . . . . . . . . . : User-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5B125 Wireless Network Adapter
Physical Address. . . . . . . . . : 44-6D-57-1E-1D-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a477:f214:6173:ef3f%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.18(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, September 15, 2012 12:52:35 PM
Lease Expires . . . . . . . . . . : Saturday, September 15, 2012 3:22:45 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 390360407
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-D8-CA-69-04-7D-7B-9A-07-08

DNS Servers . . . . . . . . . . . : 202.156.1.16
218.186.2.16
218.186.2.6
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Con
troller (NDIS 6.20)
Physical Address. . . . . . . . . : 04-7D-7B-9A-07-08
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{5ADFB598-8E28-4B77-BF1D-6C47B3CD79C9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{33509B41-60EB-41BC-A570-7778E7277B95}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:244c:257c:3f57:ffed(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::244c:257c:3f57:ffed%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

The ipcong/all details on MY laptop which would not connect is:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\adminNUS>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : u0708341
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82566MM Gigabit Network Connecti
on
Physical Address. . . . . . . . . : 00-15-58-84-AE-77
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection #2
Physical Address. . . . . . . . . : 00-1B-77-7C-91-5B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-19-7E-F7-21-27
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes



I logged onto 192.168.0.1 and these are the details I got of my router:

Network Configuration
LAN
IP Address: . . .
MAC Address 00:24:01:D e:ad:05
WAN
IP Address: 116.89.115.2
MAC Address: 00:26:5a:56:a3:bf
Duration D: 00 H: 04 M: 00 S: 00
Expires: Sat Sep 15 17:42:56 2012
IPv4 DNS Servers: 202.156.1.16
218.186.2.16
218.186.2.6

if anyone has a clue on how i should troubleshoot this i would really appreciate it! thank you!!!

Sorry i'm like a tech retard so if you have any ideas, could you provide detailed steps to troubleshoot this thank you!!!!

Another update: I tried importing the network settings from my brother's laptop using a USB key but it did not work. I imported the network settings to my laptop and it told me that the wizard could not create the wireless connection. However, it shows up if I click under "manage wireless networks" however.

More about : laptop connect wireless ethernet cable

a b D Laptop
September 17, 2012 7:06:28 PM

What happens when you do a ipconfig on your laptop so we can compare them?
m
0
l
Related resources
!