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Pc turned off during update now

Last response: in Windows 7
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May 13, 2012 6:47:55 AM

Hello,
My laptop turned off during an update and now wont load windows explorer giving me a black screen. Anyway to repair this?

More about : turned update

May 13, 2012 7:30:04 AM

If you have restore points enabled, you can revert Windows back to the previous state.
May 13, 2012 7:38:33 AM

no restore points available. I thought they were on but it's no giving me any previous dates to restore back to.

Also if i try to manually run explorer.exe as a new task, it closes with an error message as soon as I input any characters.
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May 13, 2012 8:58:52 AM

Sorry, I have no idea... but you can try googling
explorer.exe black screen
which brings up a number of hits, as it appears to be a relatively common problem.
a b D Laptop
a b $ Windows 7
May 13, 2012 9:10:42 AM

you will need to boot in recovery mode or safemode. try safemode first by pressing F8 while booting. If you can get in open cmd and type sfc /scannow

if you cant get into safemode there's another button to lauch recovery mode, and basically do the same thing
May 13, 2012 12:42:19 PM

Verify system files by goin to CMD and type "sfc /scannow" without quotes it replaces the corrupted files
a b D Laptop
a b $ Windows 7
May 13, 2012 2:37:46 PM

If above does not work, try inserting you win 7 installation disk and selecting Repair.
!