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HELP windows 7 freezing at first install screen!

hi everyone, i just started up my system for the first time.
i have booted off of my asus optical drive into the windows 7 pro into the install page. at the first stage where it says select language/timezone etc the screen has frozen and i now cant use my mouse or keyboard at all. the optical drive activity light also does not flash at this point. this is my first install i have done myself so i am struggling on a solution to this. i have also restarted and the same issue occurs. what would you guys recommend?

mobo - rampage iv extreme (bios is the latest as the only issue seems to be widows 7 install)

thanks, much appreciated !
12 answers Last reply Best Answer
More about help windows freezing install screen
  1. HDD appearing in BIOS ok?
    Do you get as far as 'Install Now?'
  2. yes a drive is recognized crucial m4..i am booting off of the optical drive. i only get to the first options page when it freezes
  3. AHCI mode selected in BIOS? Wonder if it could be the disk, have you used it successfully before?
  4. Best answer
    thanks for your reply, i managed to solve the problem here was the solution;

    ok well i happened to come across a poster who had the same issue as i was experiencing. the reason why no mouse or keyboard was detected was because they were plugged into the motherboard usb's...thus was giving the impression that the screen had frozen as they werent visible, however they both worked during the bios setup phase...thus this other poster's solution was to plug the mouse into the front usb panel on the case, this somehow made the mouse and keyboard now visible on the screen and completely active during the windows install page....i thought i might as well give it a shot, and wow, it worked for me. gosh i feel embarrassed as such a simple solution was giving me a slight headache. just goes to show that all problems arent as they seem! :lol:
    thankyou for you suggestions dodger46, as always i appreciate you help :)
  5. Well, you live, you learn! New one for me, after all the front usb's only go to a riser on the mobo, another one to file away...
  6. AWESOME!!

    Had same issue and it was Driving me around 'the bend' after only 30 minutes!! Plugged the stupid USB KB and Mouse into the FP USB connectors and 'Voila'! Super Glad I found this page and the resolution. Thank-You VERY MUCH!
  7. I just wanted to pipe in that I just went through the same thing and the solution of moving the usb to the front worked for me also. Thanks a ton
  8. associated said:
    thanks for your reply, i managed to solve the problem here was the solution;

    ok well i happened to come across a poster who had the same issue as i was experiencing. the reason why no mouse or keyboard was detected was because they were plugged into the motherboard usb's...thus was giving the impression that the screen had frozen as they werent visible, however they both worked during the bios setup phase...thus this other poster's solution was to plug the mouse into the front usb panel on the case, this somehow made the mouse and keyboard now visible on the screen and completely active during the windows install page....i thought i might as well give it a shot, and wow, it worked for me. gosh i feel embarrassed as such a simple solution was giving me a slight headache. just goes to show that all problems arent as they seem! :lol:
    thankyou for you suggestions dodger46, as always i appreciate you help :)



    Thanxxxxxxx
  9. Well i am experiencing the exact problem and i tried using the for usb on my own but the problem doesnt seem to fade...
  10. Touk97 said:
    Well i am experiencing the exact problem and i tried using the for usb on my own but the problem doesnt seem to fade...


    try dodger46 solution.
  11. associated said:
    thanks for your reply, i managed to solve the problem here was the solution;

    ok well i happened to come across a poster who had the same issue as i was experiencing. the reason why no mouse or keyboard was detected was because they were plugged into the motherboard usb's...thus was giving the impression that the screen had frozen as they werent visible, however they both worked during the bios setup phase...thus this other poster's solution was to plug the mouse into the front usb panel on the case, this somehow made the mouse and keyboard now visible on the screen and completely active during the windows install page....i thought i might as well give it a shot, and wow, it worked for me. gosh i feel embarrassed as such a simple solution was giving me a slight headache. just goes to show that all problems arent as they seem! :lol:
    thankyou for you suggestions dodger46, as always i appreciate you help :)


    What the funk. Same thing happened to me. I've been building computers for like 20 years and this is the first time I was stumped. I tried 2 DVDs, 2 USB bootables and they all did the same. All my USB ports in the back are 3.0 slots (Gigabyte Z77X-UD4H MB). My front case ones are also USB 3.0, but they are of course, not the exact same ones on the motherboard. What the funk, seriously. Thanks bruh.
  12. In Need Of Big HELP, will this work as well on Lenovo Laptop, because experiencing the same problem when installing window 8 from 7
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