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New windows 7 now BSOD after sleep/hibernation

Last response: in Windows 7
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May 14, 2012 3:36:35 PM

Ok so I built a new computer with:
I7 2600k
MSI Z77-gd55 motherboard
4 gb of ddr3 crucial 1066 ram
1 tb WDEARX Caviar HD (op sys)
1 tb seagate barracuda
Corsair AX750 Gold PSU
Nvidia EVGA gtx 560 2gb

I installed a clean windows 7 installation, Worked fine for a bit and now when I put it into sleep mode it BSOD coming out. In hibernation it requires me to hit the power button to come back and when it does it just comes up with a windows black screen with white lighting saying "windows could not recover the data to load windows" then i need to coose to loose the data and restart or try and load the data (which never works).

I have the minidump file that I ran in debugger and and analyzed, which I am pasting here since idk how to upload it;

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\051112-28735-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16988.amd64fre.win7_gdr.120401-1505
Machine Name:
Kernel base = 0xfffff800`03214000 PsLoadedModuleList = 0xfffff800`03450e70
Debug session time: Fri May 11 19:48:27.977 2012 (UTC - 4:00)
System Uptime: 0 days 0:03:11.007
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800c986b30, fffffa800c986e10, fffff80003589720}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : hardware_disk

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800c986b30, Terminating object
Arg3: fffffa800c986e10, Process image file name
Arg4: fffff80003589720, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa800c986b30

IMAGE_NAME: hardware_disk

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_RECORD: fffff880026b8b38 -- (.exr 0xfffff880026b8b38)
ExceptionAddress: 0000000076dc58c6
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 000007fefcd9b42f
Parameter[2]: 00000000c000000e
Inpage operation failed at 000007fefcd9b42f, due to I/O error 00000000c000000e

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 000007fefcd9b42f

EXCEPTION_PARAMETER3: 00000000c000000e

IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

EXCEPTION_STR: 0xc0000006_c000000e

FAULTING_IP:
+23a
00000000`76dc58c6 ?? ???

BUGCHECK_STR: 0xF4_IOERR_C000000E

FOLLOWUP_IP:
+23a
000007fe`fcd9b42f ?? ???

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware_disk

STACK_COMMAND: kb

FAILURE_BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800c986b30, Terminating object
Arg3: fffffa800c986e10, Process image file name
Arg4: fffff80003589720, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa800c986b30

IMAGE_NAME: hardware_disk

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_RECORD: fffff880026b8b38 -- (.exr 0xfffff880026b8b38)
ExceptionAddress: 0000000076dc58c6
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 000007fefcd9b42f
Parameter[2]: 00000000c000000e
Inpage operation failed at 000007fefcd9b42f, due to I/O error 00000000c000000e

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 000007fefcd9b42f

EXCEPTION_PARAMETER3: 00000000c000000e

IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

EXCEPTION_STR: 0xc0000006_c000000e

FAULTING_IP:
+23a
00000000`76dc58c6 ?? ???

BUGCHECK_STR: 0xF4_IOERR_C000000E

FOLLOWUP_IP:
+23a
000007fe`fcd9b42f ?? ???

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware_disk

STACK_COMMAND: kb

FAILURE_BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800c986b30, Terminating object
Arg3: fffffa800c986e10, Process image file name
Arg4: fffff80003589720, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa800c986b30

IMAGE_NAME: hardware_disk

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_RECORD: fffff880026b8b38 -- (.exr 0xfffff880026b8b38)
ExceptionAddress: 0000000076dc58c6
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 000007fefcd9b42f
Parameter[2]: 00000000c000000e
Inpage operation failed at 000007fefcd9b42f, due to I/O error 00000000c000000e

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 000007fefcd9b42f

EXCEPTION_PARAMETER3: 00000000c000000e

IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

EXCEPTION_STR: 0xc0000006_c000000e

FAULTING_IP:
+23a
00000000`76dc58c6 ?? ???

BUGCHECK_STR: 0xF4_IOERR_C000000E

FOLLOWUP_IP:
+23a
000007fe`fcd9b42f ?? ???

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware_disk

STACK_COMMAND: kb

FAILURE_BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800c986b30, Terminating object
Arg3: fffffa800c986e10, Process image file name
Arg4: fffff80003589720, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa800c986b30

IMAGE_NAME: hardware_disk

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_RECORD: fffff880026b8b38 -- (.exr 0xfffff880026b8b38)
ExceptionAddress: 0000000076dc58c6
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 000007fefcd9b42f
Parameter[2]: 00000000c000000e
Inpage operation failed at 000007fefcd9b42f, due to I/O error 00000000c000000e

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 000007fefcd9b42f

EXCEPTION_PARAMETER3: 00000000c000000e

IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

EXCEPTION_STR: 0xc0000006_c000000e

FAULTING_IP:
+23a
00000000`76dc58c6 ?? ???

BUGCHECK_STR: 0xF4_IOERR_C000000E

FOLLOWUP_IP:
+23a
000007fe`fcd9b42f ?? ???

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware_disk

STACK_COMMAND: kb

FAILURE_BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

Followup: MachineOwner
---------


If anyone could help I would appreciate it and if I am somehow using the wrong program to view the files then let me know lol. Thank you
a b $ Windows 7
May 29, 2012 5:03:17 AM

try updating the motherboard bios. if the problem persists try changing some power settings in the bios. if still not fixed, disable hibernation in windows.
m
0
l
January 15, 2014 9:48:00 AM

I used cmdpromt to delete hyberfile.sys and it was forced to create a new one when going into hibernate. haven't had an issue since.
m
0
l
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