Hello,
After my computer shut down following a Norton 360 install (all patches downloaded, 17 Feb 2013) I've lost keyboard functionality, the touchpad, and the USB ports (wireless mouse). I can use the function key to change the video output (Fn F7) and to put the system to sleep (Fn F12). No other keys work. I can't get it to go into the BIOS (or don't know how) and I can't get a cursor to appear.
When booting, I can only get to a screen with a clock, an icon showing wireless connectivity and a battery/power hookup.
There is nothing plugged in and no other mods other than I just installed Norton 360 2013.
Please help...
After my computer shut down following a Norton 360 install (all patches downloaded, 17 Feb 2013) I've lost keyboard functionality, the touchpad, and the USB ports (wireless mouse). I can use the function key to change the video output (Fn F7) and to put the system to sleep (Fn F12). No other keys work. I can't get it to go into the BIOS (or don't know how) and I can't get a cursor to appear.
When booting, I can only get to a screen with a clock, an icon showing wireless connectivity and a battery/power hookup.
There is nothing plugged in and no other mods other than I just installed Norton 360 2013.
Please help...