Welcome to the community,
I just went through the issue that you are facing with this system. So what we need to do over here is that we need to troubleshoot this system & for that I wanna know how you are trying to connect this system with the internet is it with wired connection or wireless because then we can come to the troubleshooting part. So reply to this thread so that we can assist u further.
Harpreet Singh Rana
Dell | Social Media Outreach | Global Social Media & Community