Help diagnosing my lag problems

[mattsautter]

Hello,

In the past 2 weeks I've noticed my lag while playing on xbox live has gone from low to awful. 3 or 4 green bars to 1 orange bar constantly. I've tried rebooting the modem and router multiple times to no avail.

Here is a tracert I just did:

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert google.com

Tracing route to google.com [74.125.139.138]
over a maximum of 30 hops:

1 2 ms <1 ms <1 ms READYSHARE [192.168.1.1]
2 226 ms 100 ms 107 ms cpe-174-109-056-001.nc.res.rr.com [174.109.56.1]

3 121 ms 161 ms 102 ms 66.26.46.53
4 100 ms 125 ms 176 ms ae19.chrlncpop-rtr1.southeast.rr.com [24.93.64.2
]
5 180 ms 85 ms 70 ms 107.14.19.18
6 62 ms 29 ms 28 ms 107.14.19.11
7 151 ms 188 ms 176 ms 66.109.9.90
8 188 ms 111 ms 162 ms 64.233.174.2
9 135 ms 161 ms 157 ms 66.249.94.6
10 150 ms 151 ms 115 ms 209.85.248.57
11 * * * Request timed out.
12 133 ms 114 ms 154 ms yn-in-f138.1e100.net [74.125.139.138]

Trace complete.

C:\Windows\system32>

Any and all advice would be greatly appreciated

 

[RealBeast]

It looks like your ISP may be the problem.

Run pingtest.net in your browser to get an actual latency value and packet loss, then run it with a direct connection to your cable modem, and then talk to your ISP if the problem persists with a direct cable connection, which rules out your router and local wireless.