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Westell 7500 router for century link

Tags:
  • Configuration
  • Routers
  • Ebay
  • Wireless Networking
Last response: in Wireless Networking
October 23, 2012 11:59:58 PM

I bought a Westell 7500 router off ebay to replace the same router provided by century link as I was trying to avoid rental fees. My computer recognizes there is a signal, but I can't get the internet to connect. Does anyone know of settings I should change? The router I purchased was configured to at&t service. I have Century link. Century link won't help me because it isn't their router. Thanks

More about : westell 7500 router century link

October 24, 2012 12:45:32 AM

When you log into the main setup page of the router does it show good dsl signal and a IP address and that PPP is connected.

Errors in the dsl signal are something the ISP will need to help you with. The PPP needs to have the proper user/account and password defined.
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October 24, 2012 1:05:08 AM

It did show good signal. I got a good username and password from my provider, but it still didn't work.
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October 24, 2012 10:28:59 AM

The main screen of the router should show your status. If it says DSL connected but internet NOT CONNECTED it means there is a problem with the userid and password.

If both are connected then you have a problem on the lan side of things. Too many options to even guess which is wrong but pretty much it is start with a wired connection and see if you get a ip and can ping the router. Mostly its go back to the manual and follow the setup procedure to find what you missed.
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