Connectin wifi to an emachine laptop

[lynnie0413]

when I went through all the connection process with my service provider and got to connect the message states unable to connect to the network

 

[Saga Lout]

Hello and welcome to Tom's Hardware Forums.

Sounds like you may not be using the correct security key which your router expects any machine trying to connect to have. Find yours using the information in our Sticky Post here:-
http://www.tomshardware.co.uk/forum/38111-18-find-change-wireless-security

but post back if you still can't connect.