I have a Toshiba Satellite laptop. I think I got some sort of virus because I cannot even get to my windows login and f8 doesnt' help. I get a blue screen that says "enter password", but my husband set the password and does not remember it. I don't care if I lose the files, i just want my computer back.What can I do? please help
Is this password screen from the BIOS ? or after Windows starts ?
Can you bootup from any bootable CD/DVD ?
If the password is from the BIOS then you will not get past it to Boot from any CD/DVD or your Hard Disk
Is password from an encryption scheme (such as TrueCrypt) ?
which can hide the hard disk contents
Modern Toshiba laptops have a recovery system which can restore to as delivered without needing Recovery Disks providing D:\ has not been corrupted, formatted or encrypted as the Windows recovery images are on D:\
The users guide on the laptop and Toshiba support website will have instructions on recovery procedure
(applies to Vista & 7 not sure about XP)