Hi, Old XP pc appears to have given up the ghost, now have new pc Windows 8 but i'm typing on a friends pc.
Speedtouch 330 modem CD installation kit appears to work on new pc until asked to place usb from modem into pc and wait 30 seconds for next screen to appear,..it does not appear, the modem flashes red whereas I can still place it into my old xp pc and it is green but that pc has some diskette failure and I can't connect it to the internet.
On the Windows 8 pc all the Tiscali logos have downloaded onto my desktop, also Device Manager says it is there but there appears to be some sort of driver issue. On trying to connect to the internet the message 'no modem found'. Talk Talk in the Uk my ISP who took over Tiscali say there is possably a fault on the line but if inside my property I will have to pay £50.
Is the modem not compatible with Windows 8 and therefore when I insert the modem usb into pc I presume to connect the modem to the internet to download the appropriate drivers (or would the drivers be on the CD) there are none available so I can't connect to the internet, or is it possible I can't connect to the internet to downlad the drivers becasue there is a fault on my telephone line, I can still make phone calls ok.
Have searched Google for answers but to no avail.
Thanks.
Speedtouch 330 modem CD installation kit appears to work on new pc until asked to place usb from modem into pc and wait 30 seconds for next screen to appear,..it does not appear, the modem flashes red whereas I can still place it into my old xp pc and it is green but that pc has some diskette failure and I can't connect it to the internet.
On the Windows 8 pc all the Tiscali logos have downloaded onto my desktop, also Device Manager says it is there but there appears to be some sort of driver issue. On trying to connect to the internet the message 'no modem found'. Talk Talk in the Uk my ISP who took over Tiscali say there is possably a fault on the line but if inside my property I will have to pay £50.
Is the modem not compatible with Windows 8 and therefore when I insert the modem usb into pc I presume to connect the modem to the internet to download the appropriate drivers (or would the drivers be on the CD) there are none available so I can't connect to the internet, or is it possible I can't connect to the internet to downlad the drivers becasue there is a fault on my telephone line, I can still make phone calls ok.
Have searched Google for answers but to no avail.
Thanks.