Windows 7 x64 Ultimate Freeze with iTunes 9.0.3

I'm running Windows 7 x64 Ultimate Build 7600, and have not had a single problem before this.

I have been able to recreate the exact same freeze 5 times, even in safe mode, so I am certain this issue is caused in some way by iTunes.

When I open iTunes, the window comes up, but just after it attempts to access the iTunes store, iTunes freezes, followed immediately by a full system lock-up. This happens regardless of the presence of an internet connection.

There is no way to get out of the lock-up besides powering off manually.

This freeze has occurred with both the x64 and x86 versions of iTunes 9.0.3.

Has anyone else experienced this problem/know of a fix?

Thanks in advance.
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  1. My son also has iTunes issues w/ Win7 ... mostly ... you can't start it up after machine has been on for a few hours and if it's loaded, or was loaded at any time, system will not power down and forced to do a hard shut down.
  2. I don't have this problem myself, but honestly this doesn't surprise me. iTunes is one of, if not the most poorly coded application for the Windows platform.
  3. Jack: I believe that's how mine started, I advise you to uninstall now before it gets worse. I've had no problems since the uninstall, except obviously having no way to play the DRM-locked songs.

    Prophecy: Vehemently, and full-heartedly, agreed.
  4. My Windows machine locks-up with Itunes 9.03. I am running Windows Vista Ultimate (64 bit). Never had a problem before with Itunes. I had to roll back to the previous version of Itunes. I have tried uninstalling and reinstalling 9.03 three times with the same results. I hope they come up with a patch soon.
  5. I'm running Windows 7 x64 Ultimate Build 7600, and have not had a single problem before this.

    I have been able to recreate the exact same freeze 5 times, even in safe mode, so I am certain this issue is caused in some way by iTunes.

    When I open iTunes, the window comes up, but just after it attempts to access the iTunes store, iTunes freezes, followed immediately by a full system lock-up. This happens regardless of the presence of an internet connection.

    There is no way to get out of the lock-up besides powering off manually.

    This freeze has occurred with both the x64 and x86 versions of iTunes 9.0.3.

    Has anyone else experienced this problem/know of a fix?

    Thanks in advance.


    It's system file corruption but this ought to solve it

    And you'll need no special software , I'll prove it , using a default windows utility I finally Solved Resolved & amazingly.. Fixed my own windows 7 (64 bit) BSOD blue screen of death issue of a specific phenomenon of the particularly RANDOM system file corruptions ~ i.e. (the ones all over the map)

    & if you think I'm any different read on, because like you I had : diagnosed all my hardware components, clean installed all my (updated) drivers, clean installed a new operating system, updated from windows update (desperately I even tried the (bogus) claims of a registry cleaner or so (FAIL!).

    Frustration, denial, anger, grief, & finally acceptance/surrender all the same stages of death. From arghh to *sighh. lol

    The causes were; but were not limited to : dxgmms1.sys , ntoskrnl.exe  , nvlddmkm.sys , ETC. ETC. I had dump logs reporting 'em all, ..chronically for about a month.

    Well all of those corrupted contributors ARE I'm delighted to say, healthy again!

    It's simple : All that needs to be done is 1st open up the command window.
    (you'll be initiating microsofts System File Checker)

    2. Then type in: sfc /scannow

    3. press enter

    4. that's all. It will find all currupt system files & replace them with healthy ones. Even if some can't be fixed (like in my case) It should find/replace all the fatal ones.

    Also there is a followup command that can show you what exactly couldn't be fixed, I didn't need it & sry I don't know it but it's easy enough to find on the MS forums. Believe me, I've been ripping my fingernails out rooting out this issue, I'm so relieved. Hope it helps. I should note that all my hardware is diagnosed healthy & configured properly, yours should be too for this to work. Godspeed!

    SPECS:

    ASUS m4a785-M board

    EVGA Nvidia 9800 GTX+ Vcard

    Kingston HyperX DDR2 2066 4gb dual chan.

    AMD AthlonII 2X 240 regor

    An assortment 'o Seagate HDD's
    sata 16~32 buffers 7200~5900 rpms
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