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Uninstalled programs and laptop went wonky

Last response: in Windows 7
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May 26, 2012 5:04:49 AM

Hello, I uninstalled some programs that i didn't use anymore, like games, video converters, audio converters and quicktime and now my laptop's display keeps goes back to the default settings and a few of my programs cannot work. (like steam)

I use an Asus x42j with windows 7, i7 and a 1 gb graphics card.

(oh and i'm not sure where i should post this..)
May 26, 2012 5:08:09 AM

Did you uninstall any Asus related software that may be related to your display?
May 26, 2012 5:36:13 AM

No I didn't. I'm a computer retard, so I don't like messing with the original stuff given.
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May 26, 2012 5:42:09 AM

Did you update your graphics driver?

Your laptop carries the ATI Mobility Radeon HD 5470 1G DDR3 VRAM, if that is correct.

See if updating works.
a b D Laptop
a b $ Windows 7
May 26, 2012 5:52:15 AM

Download the latest CCC from the AMD site and update the GPU's drivers. It will work itself out.
http://support.amd.com/us/Pages/AMDSupportHub.aspx
Choose the right model of the GPU or then choose the autodetect software option.
May 26, 2012 6:02:14 AM

@fantastik250 yep that's my graphics card. i didnt update it though.

@alyoshka what's a CCC? i'll try it thanks!
May 26, 2012 6:09:40 AM

It's the Catalyst Control Center for any ati/amd graphics card.

It helps you set color or balance settings for your display and other options for your graphics card. It comes with the necessary driver for your graphics card.
May 26, 2012 6:38:56 AM

oh okay thank you!

When try to download the programs, it says 'error occured'. Do i need to download something else in advance?
May 26, 2012 6:49:40 AM

What browser are you downloading from?
a b D Laptop
a b $ Windows 7
May 26, 2012 9:23:11 AM

Do most files get corrupt when you try to download them?
This usually indicates failing RAM :( .
Or then you just had one of those connection spikes, try downloading the files to a different location, like another partition. Do not use a USB drive to directly download the files onto.
a c 572 D Laptop
a b $ Windows 7
May 26, 2012 9:30:57 AM

You need a laptop graphics driver - not the desktop version.
AMD Mobility drivers.
May 26, 2012 9:40:20 AM

@fantastik250 i'm currently using safari
@alyoshka i downloaded something else just now and it was fine. so no.
@WR2 i did click the laptop graphics driver. thank you for the link.
May 26, 2012 9:44:40 AM

i switched a browser and it downloaded. thanks :) 
May 26, 2012 9:51:40 AM

this error happens when i set up the AMD Catalyst Driver does it mean something?
a c 572 D Laptop
a b $ Windows 7
May 26, 2012 9:53:04 AM

May 26, 2012 9:59:45 AM

You may have to do a windows 7 repair. If that is possible for you.
May 26, 2012 10:37:38 AM

I don't have a windows 7 DVD, cause it came pre-installed on the laptop when I bought it.
May 26, 2012 11:40:00 AM

Is there a possibility that you have a restore point that you can fall back to? This problem seems that it can only be done through a system restore or windows repair.
a c 572 D Laptop
a b $ Windows 7
May 26, 2012 12:13:28 PM

You can download and burn yourself a Windows 7 installation DVD.
You can run the Win7 install to do a Win7 repair that should fix any Win7 specific problems.
http://www.w7forums.com/official-windows-7-sp1-iso-imag...

It's a good idea to have a DVD as backup to your installed Win7.
Be sure to write your License Key on the DVD - just in case you need it later.
May 26, 2012 7:17:35 PM

@fantastik250 i had a restore point earlier (which was the deleting of iTunes) and after i tried to restore, there was an error. when i attempted to restore again, it said there weren't any restore points.

@WR2 thanks! I'll do that.
a b D Laptop
a b $ Windows 7
May 27, 2012 7:05:13 AM

Are you trying to install a 64Bit AMD driver onto a 32Bit OS? Please check which edition of windows is the laptop using.
Properties My Computer.....
May 27, 2012 3:50:45 PM

@alyoshka my laptop is 64Bit

So far steam has started working, but the display still reverts to the default settings whenever I turn it on and I still have some problems with some download accelerator programs. How do I check if there are any other problems?
May 27, 2012 8:49:40 PM

When you were installing your amd driver did you have any other programs open?
a b D Laptop
a b $ Windows 7
May 28, 2012 5:35:24 AM

If it's not too lat you can try a complete systems restore to factory defaults , so the system gets back to the time when you actually bought the laptop. Of course you will end up loosing all the updates after that and your data on the rig.
But it would be a better option since one after the other we might keep seeing new problems popping up on your rig now.
You need to press F9 during boot up to get into the recovery menu and do not need a CD for it, the rig will go back to factory defaults from a hidden partition on the rig itself.
May 28, 2012 7:42:14 AM

+1 alyoshka. Probably the only thing I would suggest as well.
May 28, 2012 11:00:07 AM

@fantastik250 I had my browser open when I installed it

@alyoshka oh so everything goes back to default?

This is what I got when I ran that program


Catalystâ„¢ Install Manager
Installation Report
05/27/12 11:44:19

Hardware information
Name AMD Radeon Graphics Processor
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x68e0
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0x1bf2
Subsystem vendor ID 0x1043
Other hardware
Existing packages
AMD Catalyst Install Manager
AMD APP SDK Runtime
AMD Display Driver
HDMI Audio Driver
AVIVO
Microsoft Visual C++ 2010 Redistributable
AMD Drag and Drop Transcoding
AMD Media Foundation Decoders
Catalyst Control Center
Packages for install
AMD Catalyst Install Manager
Final Status: Success
Version of Item: 8.0.873.0
Size: 20 Mbytes
AMD APP SDK Runtime
Final Status: Success
Version of Item: 10.0.923.1
Size: 90 Mbytes
AMD Display Driver
Final Status: Success
Version of Item: 8.961.0.0000
Size: 90 Mbytes
HDMI Audio Driver
Final Status: Success
Version of Item: 7.12.0.7706
Size: 1 Mbytes
AMD Accelerated Video Transcoding
Final Status: Success
Version of Item: 2.00.0002
Size: 3 Mbytes
AMD Media Foundation Decoders
Final Status: Success
Version of Item: 1.0.70405.2224
Size: 1 Mbytes
Catalyst Control Center
Final Status: Success
Version of Item: 2012.0405.2205.37728
Size: 150 Mbytes

Other detected devices
Manufacturer Advanced Micro Devices, Inc.
Device ID 0xaa68
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0x1f37
Subsystem vendor ID 0x1043

I have no idea what it means..

May 28, 2012 9:09:30 PM

It looks like it has installed correctly, are you able to use the program? or has it not installed?
a b D Laptop
a b $ Windows 7
May 29, 2012 5:59:34 AM

Yup, everything goes back to day 1. When you bought your system.... isn't that just beautiful.
I actually personally, love that option. When I get sick of stuff that just keeps going on and on and on.... then that's an option that I choose.
June 12, 2012 11:03:23 AM

Oh it's fine? but it still doesnt work for me. And I found out a few shortcuts on the key board doesn't work anymore. (but I didn't change any of my settings)

I've been a little busy so I didn't have the time to check. But thank you for all the help!

Oh and do you guys know anything about itunes? Because I keep getting a pop up telling me to update it whenever I try to sync my ipod, when it's already the most updated version so far.

June 12, 2012 8:57:56 PM

Could be a bug with the program.
!