Well, it was one of two things. Either he had installed a program that loaded at startup and kinda half-way deleted it, or it was about a driver or a program that needed a Windows file not normally found in an uncompressed folder. This could be because of an interrupted installation, a badly written program, or again ... because of a botched attempt at deleting a program.
You know how it goes.
Figuring out which file that showed up in the error message, and knowing the name of the program would go a long way toward helping him locate the file, even if it was in a CAB.
I also have all the CAB files extracted onto a CD. Nothing else really makes any sense, unless you've got a CAB file viewer and are willing to drag the whole mess onto the hard drive. I guess we all come to that conclusion, eventually.
Now I know the error was about a printer and a webcam. Okay, that's good. We've narrowed it down to two different drivers (or the bundled software), either one that might be at fault.
My next question would be, which printer and webcam? And again, which file came up as missing? Which devices are functional, and which are not?
So .. do you want to drag it out of him, Zlash, or should I? LOL!
Toey
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<font color=purple>"Procrastination on your part does not constitute an emergency on my part."</font color=purple>