So my son was in the middle of one of his blood bowl league games this evening and a popup asked him if he wanted to install a Windows 7 update. He's only 12 and inexperienced enough that he didn't just tell the system to wait a few hours until he could finish his game, so he told it to go ahead and instal. The result was his near-instant loss of internet (as well as his game, as he was timed out and his opponent got the win).
Even more serious, after the update was finished and his computer was restarted, he still cannot get an internet connection. I've tried rebooting, complete shutdown and then reboot, and asking the computer's internet tools to diagnose/fix the problem, all to no avail.
I read about running a system restore (restoring to an earlier version of windows), but when I tried I learned that that aspect of his system had been shut off.
I know there must be SOME way to fix this problem, but I can't think of what it might be. Even if the problem is due to the new Windows version, he has no way to download a fix for it because he has no internet connection.
The computer in question is running AVG antivirus (the free version).
It's on a wired connection.
To nhasian, do you mean the network adaptor drivers for the computer or the router? Also I'm not sure how to download the drivers if the computer isn't connected to the internet.
You said this was a windows7 update, then you could try to uninstall the update by going to Start ,Controlpanel, Programs and Features, the click on View Installed Updates , try to uninstall the last update.
I had the same problem. I booted up in safe mode with networking, and this restored internet access. I did a system restore to the point before the last auto update, and then all was well. Just downloaded the updates again, and so far all is OK.