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Mackie HR824 Woofer Problem

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My HR824's have worked well for about 4 years. Recently, both speakers
have had the woofer cut out entirely. I found that cranking the volume for
a moment or two seemed to "unstick" the woofer and get it going again. (As
the volume is cranked, the woofer emits bursts of sound, as if struggling
to come on, hence my description of "unsticking." )

Anyway, I was able to get a spare woofer off ebay for $30, so I replaced
the woofer that had the problem more frequently. As soon as I put the new
woofer in, it started "sticking" but a shot of high volume got it going
right away. (

Because the problem is so intermittent (and the speakers are out of
warranty) I haven't brought them to my local Mackie repair joint. But that
might be the next step, unless anyone has some insight into the problem?
It seems the woofer may not even be the root of the problem.

Incidentally, I noticed some differences between the old woofer and the
replacement. I'll probably check with Mackie, but here are the details in
case anyone knows about this.

Old woofer marked:
490-001-00 2
04 ‡ 811

New woofer marked:
490-001-00
04 ‡ 703

Which suggests the "new" woofer may in fact be older, due to the lower
part numbers? Also, the "old" woofer had an additional magnet
(doughnut-shaped) epoxied to the back of the speaker. The "new" woofer
lacks this magnet. There's a definite difference to the sound; the bass is
not as strong on the "new" speaker. (By changing the bass response setting
on the back, I was able to get the bass closer to the other speaker.)

Perhaps Mackie's parts department will be willing to sell the magnet--but
of course they're not open at the moment. Does anyone know the details on
the speaker differences? Was the additional magnet a "retrofit" or
something like that?

--
Jedd Haas - Artist
http://www.gallerytungsten.com
http://www.epsno.com

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Jedd Haas <jnh@epsno.com> wrote:
>My HR824's have worked well for about 4 years. Recently, both speakers
>have had the woofer cut out entirely. I found that cranking the volume for
>a moment or two seemed to "unstick" the woofer and get it going again. (As
>the volume is cranked, the woofer emits bursts of sound, as if struggling
>to come on, hence my description of "unsticking." )

When this happens, does disconnecting the woofer from the amp fix the
problem? If so, it's the amp throwing out major DC offset. If not, the
woofer cone is mechanically sticking.

>Anyway, I was able to get a spare woofer off ebay for $30, so I replaced
>the woofer that had the problem more frequently. As soon as I put the new
>woofer in, it started "sticking" but a shot of high volume got it going
>right away. (

This sounds to me like a DC offset problem. Try running it on the bench
with the woofer removed, make it stick, then disconnect it from the amp
and see if you don't have an amp problem.

On the other hand, you might also have got a bad driver off Ebay. It
would not be the first time someone sold pulls from bad equipment on
Ebay.

>Perhaps Mackie's parts department will be willing to sell the magnet--but
>of course they're not open at the moment. Does anyone know the details on
>the speaker differences? Was the additional magnet a "retrofit" or
>something like that?

It may well have been a factory change to reduce magnetic leakage or something
like that. But I bet a nickel the problem is the amp.
--scott
--
"C'est un Nagra. C'est suisse, et tres, tres precis."

Reply to Anonymous

Archived from groups: rec.audio.pro (More info?)

 

In article <cpfha0$6le$1@panix1.panix.com>, kludge@panix.com (Scott
Dorsey) wrote:

> Jedd Haas <jnh@epsno.com> wrote:
> >My HR824's have worked well for about 4 years. Recently, both speakers
> >have had the woofer cut out entirely. I found that cranking the volume for
> >a moment or two seemed to "unstick" the woofer and get it going again. (As
> >the volume is cranked, the woofer emits bursts of sound, as if struggling
> >to come on, hence my description of "unsticking." )
>
> When this happens, does disconnecting the woofer from the amp fix the
> problem? If so, it's the amp throwing out major DC offset. If not, the
> woofer cone is mechanically sticking.

I'm not following you here; if I disconnect the woofer, how will I know if
the problem is fixed? Are you suggesting putting in another woofer? If
not, won't it be bad for amp to run it with no speaker? Or do you mean to
disconnect the woofer, then reconnect it to see if it works again
immediately?

> >Anyway, I was able to get a spare woofer off ebay for $30, so I replaced
> >the woofer that had the problem more frequently. As soon as I put the new
> >woofer in, it started "sticking" but a shot of high volume got it going
> >right away. (
>
> This sounds to me like a DC offset problem. Try running it on the bench
> with the woofer removed, make it stick, then disconnect it from the amp
> and see if you don't have an amp problem.

Again--if the woofer is removed, how do I make it stick or even know it's
sticking? The problem is intermittent woofer cut-out. I'm not sure how to
get it to stick, it does it on its own at random intervals (sometimes days
apart).

Have you seen DC offset problems on the HR824's before? If so, is the fix
(typically) a few parts, or is it major?

--
Jedd Haas - Artist
http://www.gallerytungsten.com
http://www.epsno.com

Reply to Anonymous

Archived from groups: rec.audio.pro (More info?)

 

On Sat, 11 Dec 2004 13:04:31 -0600, jnh@epsno.com (Jedd Haas) wrote:

>My HR824's have worked well for about 4 years. Recently, both speakers
>have had the woofer cut out entirely. I found that cranking the volume for
>a moment or two seemed to "unstick" the woofer and get it going again. (As
>the volume is cranked, the woofer emits bursts of sound, as if struggling
>to come on, hence my description of "unsticking." )

Classic description of problems with the speaker relay contacts.
If these have a protection relay between amplifier and woofer,
you need to clean its contacts. Pretty likely anyway.

If it doesn't have a protection relay, then I dunno. Sounds
exactly like a noisy non-wiping contact somewhere.


> Also, the "old" woofer had an additional magnet
>(doughnut-shaped) epoxied to the back of the speaker.

> Was the additional magnet a "retrofit" or
>something like that?

Bucking magnets are added to (at least mostly) cancel the
speaker's stray magnetic field, to minimize how purple and
green they turn nearby CRTs. They incidentally increase field
strength in the gap, which is usually good.

Good fortune,

Chris Hornbeck
"Shi mian mai fu"

Reply to Anonymous

Archived from groups: rec.audio.pro (More info?)

 

Jedd Haas <jnh@epsno.com> wrote:
>In article <cpfha0$6le$1@panix1.panix.com>, kludge@panix.com (Scott
>Dorsey) wrote:
>
>> Jedd Haas <jnh@epsno.com> wrote:
>> >My HR824's have worked well for about 4 years. Recently, both speakers
>> >have had the woofer cut out entirely. I found that cranking the volume for
>> >a moment or two seemed to "unstick" the woofer and get it going again. (As
>> >the volume is cranked, the woofer emits bursts of sound, as if struggling
>> >to come on, hence my description of "unsticking." )
>>
>> When this happens, does disconnecting the woofer from the amp fix the
>> problem? If so, it's the amp throwing out major DC offset. If not, the
>> woofer cone is mechanically sticking.
>
>I'm not following you here; if I disconnect the woofer, how will I know if
>the problem is fixed? Are you suggesting putting in another woofer? If
>not, won't it be bad for amp to run it with no speaker? Or do you mean to
>disconnect the woofer, then reconnect it to see if it works again
>immediately?

Okay, I am assuming that the woofer is stuck at one end of travel, right?
If you unplug it, does it return to the zero point or does it stay stuck?

OR it it acting like a bad connection to the voice coil, where tapping on
the cone with your fingers and wiggling the tinsel wires temporily fixes
the problem?
--scott


--
"C'est un Nagra. C'est suisse, et tres, tres precis."

Reply to Anonymous

Archived from groups: rec.audio.pro (More info?)

 

In article <jnh-1112041304320001@192.168.0.101> jnh@epsno.com writes:

> My HR824's have worked well for about 4 years. Recently, both speakers
> have had the woofer cut out entirely. I found that cranking the volume for
> a moment or two seemed to "unstick" the woofer and get it going again. (As
> the volume is cranked, the woofer emits bursts of sound, as if struggling
> to come on, hence my description of "unsticking." )

That sure sounds like an amplifier problem to me. Since you're already
inside the things, try connecting the woofer up to an amplifier that
you know is good to isolate it to either the speaker or the amplifier.
I'd suggest trying a different speaker but if the amplifier is putting
out DC it could ruin another speaker. So you could have an amplifier
problem that caused a speaker problem.

> Anyway, I was able to get a spare woofer off ebay for $30

Guaranteed perfect, no doubt. <g> Why would anyone have the woofer
out of a Mackie HR824 it they didn't replace it with another one?

> It seems the woofer may not even be the root of the problem.

Or it may not be the only problem.

> Incidentally, I noticed some differences between the old woofer and the
> replacement. I'll probably check with Mackie, but here are the details in
> case anyone knows about this.

The did go through a couple of different speakers in that cabinet, but
they're all functionally equivalent. But each one is adjusted at the
factory in test chamber (they give you a real frequency response plot
when they're new) so I expect that unless you send them back to the
factory for repair they'll never sound like new with a replacement
speaker. I doubt that a non-factory authorized repair center would
have suitable test facilities, but would just repair the amplifier or
replace the speaker, whatever is required.

Give a call to tech support and see what they say. They'll probably
tell you to send it in for repair.

--
I'm really Mike Rivers (mrivers@d-and-d.com)
However, until the spam goes away or Hell freezes over,
lots of IP addresses are blocked from this system. If
you e-mail me and it bounces, use your secret decoder ring
and reach me here: double-m-eleven-double-zero at yahoo

Reply to Anonymous

Archived from groups: rec.audio.pro (More info?)

 

Mackie used to be very good about supporting their products, even out
of warranty.

Al

On Sat, 11 Dec 2004 13:04:31 -0600, jnh@epsno.com (Jedd Haas) wrote:

>My HR824's have worked well for about 4 years. Recently, both speakers
>have had the woofer cut out entirely. I found that cranking the volume for
>a moment or two seemed to "unstick" the woofer and get it going again. (As
>the volume is cranked, the woofer emits bursts of sound, as if struggling
>to come on, hence my description of "unsticking." )
>
>Anyway, I was able to get a spare woofer off ebay for $30, so I replaced
>the woofer that had the problem more frequently. As soon as I put the new
>woofer in, it started "sticking" but a shot of high volume got it going
>right away. (
>
>Because the problem is so intermittent (and the speakers are out of
>warranty) I haven't brought them to my local Mackie repair joint. But that
>might be the next step, unless anyone has some insight into the problem?
>It seems the woofer may not even be the root of the problem.
>
>Incidentally, I noticed some differences between the old woofer and the
>replacement. I'll probably check with Mackie, but here are the details in
>case anyone knows about this.
>
>Old woofer marked:
>490-001-00 2
>04 ‡ 811
>
>New woofer marked:
>490-001-00
>04 ‡ 703
>
>Which suggests the "new" woofer may in fact be older, due to the lower
>part numbers? Also, the "old" woofer had an additional magnet
>(doughnut-shaped) epoxied to the back of the speaker. The "new" woofer
>lacks this magnet. There's a definite difference to the sound; the bass is
>not as strong on the "new" speaker. (By changing the bass response setting
>on the back, I was able to get the bass closer to the other speaker.)
>
>Perhaps Mackie's parts department will be willing to sell the magnet--but
>of course they're not open at the moment. Does anyone know the details on
>the speaker differences? Was the additional magnet a "retrofit" or
>something like that?

Reply to Anonymous

Archived from groups: rec.audio.pro (More info?)

 

Jedd Haas wrote:
> My HR824's have worked well for about 4 years. Recently, both speakers
> have had the woofer cut out entirely. I found that cranking the volume for
> a moment or two seemed to "unstick" the woofer and get it going again. (As
> the volume is cranked, the woofer emits bursts of sound, as if struggling
> to come on, hence my description of "unsticking." )

Check the bass rolloff switches in back. They can get
intermittant and "microphonic" in a raggedy sort of way.


Bob
--

"Things should be described as simply as possible, but no
simpler."

A. Einstein

Reply to Anonymous
- 0 +

Archived from groups: rec.audio.pro (More info?)

 

In article <cpgd5002p9r@enews4.newsguy.com>,
Bob Cain <arcane@arcanemethods.com> wrote:

> Jedd Haas wrote:
> > My HR824's have worked well for about 4 years. Recently, both speakers
> > have had the woofer cut out entirely. I found that cranking the volume for
> > a moment or two seemed to "unstick" the woofer and get it going again. (As
> > the volume is cranked, the woofer emits bursts of sound, as if struggling
> > to come on, hence my description of "unsticking." )
>
> Check the bass rolloff switches in back. They can get
> intermittant and "microphonic" in a raggedy sort of way.
>
>
> Bob

To the OP: While you're playing with switches, try reseating any
connectors/switch and switch back any switches/hit any buttons and bring
them back to the position they were in.

I'm with the camp that its something in the amp. Usually speakers either
work or don't work.

--
Cyrus

*coughcasaucedoprodigynetcough*

Reply to Cyrus

Archived from groups: rec.audio.pro (More info?)

 

In article <cpfuhs$isu$1@panix2.panix.com>,
kludge@panix.com (Scott Dorsey) wrote:

> Okay, I am assuming that the woofer is stuck at one end of travel, right?
> If you unplug it, does it return to the zero point or does it stay stuck?
>
> OR it it acting like a bad connection to the voice coil, where tapping on
> the cone with your fingers and wiggling the tinsel wires temporily fixes
> the problem?


Why not just measure the DC component, once the woofer is stuck?

Reply to Anonymous

Archived from groups: rec.audio.pro (More info?)

 

In article <waxurcarot-C1BB1A.11482312122004@comcast.dca.giganews.com> waxurcarot@normendy.com writes:

> Why not just measure the DC component, once the woofer is stuck?

If the problem is actually DC coming out the speaker output, you don't
want to apply that to a might-still-be-good speaker any longer than
necessary or it may no longer be still-good.

It's still not clear if the woofer is actually physically stuck - like
when it moves from its centered position, it stays put after the
signal and power is removed (that's bad) or if it moves off center
when power is applied and goes back to center when power is removed
(that's an amplifier problem). Or even if "stuck" means that it simply
stops working and we have no information at all about the actual
motion of the cone.

That's the problem with having an idea of what's wrong and not being
able to see the patient.


--
I'm really Mike Rivers (mrivers@d-and-d.com)
However, until the spam goes away or Hell freezes over,
lots of IP addresses are blocked from this system. If
you e-mail me and it bounces, use your secret decoder ring
and reach me here: double-m-eleven-double-zero at yahoo

Reply to Anonymous

Archived from groups: rec.audio.pro (More info?)

 

In article <znr1102875235k@trad>, mrivers@d-and-d.com wrote:

> It's still not clear if the woofer is actually physically stuck - like
> when it moves from its centered position, it stays put after the
> signal and power is removed (that's bad) or if it moves off center
> when power is applied and goes back to center when power is removed
> (that's an amplifier problem). Or even if "stuck" means that it simply
> stops working and we have no information at all about the actual
> motion of the cone.

It doesn't appear to be stuck at either end of the normal movement. As I
noted in the original post, I used the term "stuck" (actually, I referred
to "unsticking" it) in reference to the woofer behaviour when overcoming
the problem (cutting out entirely). By giving it a shot of high-volume
signal after it cuts out, it will typically work in a series of short
bursts, as if "unsticking" itself, then start working normally.

Based on the responses so far, I am leaning towards something in the amp,
perhaps something as simple as the bass response switches. So far, it
hasn't cut out since my first post, so I'll try the switches if (when) it
does it again.

--
Jedd Haas - Artist
http://www.gallerytungsten.com
http://www.epsno.com

Reply to Anonymous

Archived from groups: rec.audio.pro (More info?)

 

In article <waxurcarot-C1BB1A.11482312122004@comcast.dca.giganews.com>,
Hannibul Artese <waxurcarot@normendy.com> wrote:
>In article <cpfuhs$isu$1@panix2.panix.com>,
> kludge@panix.com (Scott Dorsey) wrote:
>
>> Okay, I am assuming that the woofer is stuck at one end of travel, right?
>> If you unplug it, does it return to the zero point or does it stay stuck?
>>
>> OR it it acting like a bad connection to the voice coil, where tapping on
>> the cone with your fingers and wiggling the tinsel wires temporily fixes
>> the problem?
>
>Why not just measure the DC component, once the woofer is stuck?

Just because that seems like more work than disconnecting the plug on
the back. But yes, that would tell you what is going on just as well.
--scott
--
"C'est un Nagra. C'est suisse, et tres, tres precis."

Reply to Anonymous
- 0 +

Archived from groups: rec.audio.pro (More info?)

 

Sounds like an oxidized connection someplace in athe amp or in the
speaker.

Mark

Reply to mark

Archived from groups: rec.audio.pro (More info?)

 

"Jedd Haas" <jnh@epsno.com> wrote in message
news:jnh-1112041304320001@192.168.0.101...
> My HR824's have worked well for about 4 years. Recently, both speakers
> have had the woofer cut out entirely. I found that cranking the volume for
> a moment or two seemed to "unstick" the woofer and get it going again. (As
> the volume is cranked, the woofer emits bursts of sound, as if struggling
> to come on, hence my description of "unsticking." )
>
> Anyway, I was able to get a spare woofer off ebay for $30, so I replaced
> the woofer that had the problem more frequently. As soon as I put the new
> woofer in, it started "sticking" but a shot of high volume got it going
> right away. (
>
> Because the problem is so intermittent (and the speakers are out of
> warranty) I haven't brought them to my local Mackie repair joint. But that
> might be the next step, unless anyone has some insight into the problem?
> It seems the woofer may not even be the root of the problem.
>
> Incidentally, I noticed some differences between the old woofer and the
> replacement. I'll probably check with Mackie, but here are the details in
> case anyone knows about this.
>
> Old woofer marked:
> 490-001-00 2
> 04 ‡ 811
>
> New woofer marked:
> 490-001-00
> 04 ‡ 703
>
> Which suggests the "new" woofer may in fact be older, due to the lower
> part numbers? Also, the "old" woofer had an additional magnet
> (doughnut-shaped) epoxied to the back of the speaker. The "new" woofer
> lacks this magnet. There's a definite difference to the sound; the bass is
> not as strong on the "new" speaker. (By changing the bass response setting
> on the back, I was able to get the bass closer to the other speaker.)
>
> Perhaps Mackie's parts department will be willing to sell the magnet--but
> of course they're not open at the moment. Does anyone know the details on
> the speaker differences? Was the additional magnet a "retrofit" or
> something like that?
>
> --
> Jedd Haas - Artist
> http://www.gallerytungsten.com
> http://www.epsno.com

Sounds like there is some cold solder joint on the PCB in the amp
have a look for something heavy in there that has come loose
do the pencil probe to see if wiggling components makes anything happen.

Doug

Reply to Anonymous

Archived from groups: rec.audio.pro (More info?)

 

"Jedd Haas" <jnh@epsno.com> wrote in message
news:jnh-1112041304320001@192.168.0.101

< Also, the "old" woofer had an additional magnet
> (doughnut-shaped) epoxied to the back of the speaker. The "new" woofer
> lacks this magnet.

> Was the additional
> magnet a "retrofit" or something like that?

The external magnet is there to reduce the speakers external magnetic field.
It makes the speakers more friendly for CRT monitors.

Reply to Anonymous

Archived from groups: rec.audio.pro (More info?)

 

Thanks for all your replies. I'm leaning toward the flaky connection
theory. (I had a similar problem about six months back that was solved by
switching from the XLR inputs to the TRS inputs.)

So far it hasn't cut out again, so perhaps it was the bass switch or the
wires connecting to the speaker lugs.

--
Jedd Haas - Artist
http://www.gallerytungsten.com
http://www.epsno.com

Reply to Anonymous

Archived from groups: rec.audio.pro (More info?)

 

Jedd Haas wrote:
> Thanks for all your replies. I'm leaning toward the flaky connection
> theory. (I had a similar problem about six months back that was
solved by
> switching from the XLR inputs to the TRS inputs.)
>
> So far it hasn't cut out again, so perhaps it was the bass switch or
the
> wires connecting to the speaker lugs.
>
> --
> Jedd Haas - Artist
> http://www.gallerytungsten.com
> http://www.epsno.com

This exact thing happened to me yesterday.The problem was
a dirty switch on the back.

Scott Alger

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